1. Definitions

In these Conditions the following expressions shall have the following meanings:

“The Company” means QA Limited and where the context permits its assigns and/or sub-contractors.

“QA Ltd Standard Terms”, are the QA Limited Standard Terms and Conditions of Trade set out and updated from time to time on The Company website at www.qa.com.

The “Web Portal” means QA’s Internet- based course- booking system.

“Client” is any person company or organisation given access to the Web Portal

“Working Day” means a day (other than a Saturday, Sunday or Bank Holiday) on which banks in the City of London are generally open for business and excludes the days between Christmas day and New Year’s day.

“User” is any person using the Web Portal via a login and password provided by the Client or The Company.  The User can take on any of the 3 roles – Employee, Manager or Administrator

“User Permissions” means the various access rights given by the Client to each user and/or such person’s authorisation status with regard to Web Portal access and the booking process.

“Administrator” is a User with full permissions to the system and the ability to control other users’ permissions to the system.

“Leaver” is a User who has left the Client’s employment.

 

2. General

The use of the QA Web Portal is subject to these Conditions and the QA Standard Terms. In the case of any inconsistency between these and a document of any sort emanating from the Client, the provisions of these Conditions and the QA Standard Terms shall prevail unless expressly varied in writing and signed by a Director on behalf of the Company. If any of these Conditions or of the QA Standard Terms shall be held to be invalid or inapplicable to the Contract the other Conditions shall continue in full force and effect. In the event of an inconsistency between these Conditions and a condition in the QA Standard Terms these Conditions shall prevail.

 

3. Obligations to Provide Access to the QA Web Portal

3.1 The Company will provide initial training on the use of the Web Portal as it deems appropriate.

3.2 The Company will set up the Web Portal, and assign access rights as agreed with the Client.

3.3 The Company will provide a helpdesk facility between 09:00 and 17:30 during each Working Day.

3.4 The Company uses its best endeavours to keep the Web Portal up and running. However, it reserves the right to take the site down for routine maintenance and accepts no responsibility or liability of any sort for downtime, whether caused by faults or routine maintenance. The Company reserves the right at its sole discretion and without such liability or responsibility to withdraw access to the Web Portal to any client or particular User.

 

4 The Clients Obligations and Responsibilities

4.1 To control, and be solely responsible for, the issue and administration of its User logins and passwords and the use of the Web Portal by Administrators and/or Users.

4.2 To have full responsibility for all aspects of security for the Administrators and Users login details and passwords, including, but not restricted to, disabling leavers.

4.3 The Client warrants that all those booking courses through the Web Portal are authorised by it for that purpose. Where the Client has a current Skills Licence or Training Delivery Programme the Client hereby authorises The Company to set the cost of all courses booked through the Web Portal against such Licence or Programme.

4.4 Except in the case of fraud, the Client’s responsibilities under clauses 4.1/2/3 above apply where The Company’s staff uses the Web Portal on the Client’s behalf under a Managed Training Scheme.

 

5. AXELOS Global Best Practice Intellectual Property

ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP®, MoV® & RESILIA™ are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The ITIL®, PRINCE2®, PRINCE2 Agile®, MSP®, M_o_R®, P3O®, MoP®, MoV® & RESILIA™ Accredited Training Organization logos are trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

 

6 APMG Intellectual Property (Product Logos and Word Marks)

All APMG International product logos and word marks are used under permission of The APM Group Limited. All rights reserved.

AgilePM®

AgilePM® is a registered trademark of Dynamic Systems Development Method Ltd. All rights reserved.

APMG International Change Management™

APMG International Change Management is a trademark of The APM Group Limited. All rights reserved.

APMG International ISO/IEC 20000™

APMG International ISO/IEC 20000 is a trademark of The APM Group Limited, All rights reserved.

APMG International Managing Benefits™

APMG International Managing Benefits is a trademark of The APM Group Limited. All rights reserved.

APMG International PPS™

APMG International PPS is a trademark of The APM Group Limited, All rights reserved.

APMG International Project Planning & Control™

APMG International Project Planning & Control is a trademark of The APM Group Limited, All rights reserved.

APMG International Service Catalogue™

APMG International Service Catalogue is a trademark of The APM Group Limited, All rights reserved.

Better Business Cases™

Better Business Cases™ is a trademark of Her Majesty’s Treasury. All rights reserved.

BRMP®

BRMP® is a registered trademark of Business Relationship Management Institute.

COBIT® / COBIT® 5

COBIT® is a registered trademark of Information Systems Audit and Control Association® (ISACA®)

IACCM™

IACCM is a Trade Mark of IACCM

SDI™

SDI™ is a trademark of Customers International Ltd.

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