Let’s make it work for you
Microsoft 365 Administrator
- Categories:
- Infrastructure and Networking
- Level:
- Intermediate
- Code:
- MS102
- Exam:
- Yes - Available separately
Overview
This course covers three key elements of Microsoft 365 administration: tenant management, identity synchronization, and security and compliance.
In Microsoft 365 tenant management you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. This section of the course also covers adding customs domains to your tenant, configuring client connectivity and deploying Microsoft 365 Apps for enterprise.
The next section covers the synchronisation of Active Directory objects to Microsoft Entra ID, using Microsoft Entra Connect or Microsoft Entra Cloud Sync. Password management options and multifactor authentication are also discussed.
In Microsoft 365 security management, common types of threat vectors and data breaches are discussed, and how Microsoft 365’s security solutions address these threats. Microsoft Secure Score, Microsoft Entra ID Protection, Exchange Online Protection, Safe Attachments, and Safe Links are covered, as well as the various reports that monitor an organization’s security health. Threat protection using Microsoft Defender XDR, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint are discussed.
In Microsoft 365 compliance management, you will study data archiving and retention, Microsoft Purview message encryption, data loss prevention (DLP), Microsoft Purview Insider Risk Management, and Information Barriers. Data classification and Sensitivity labels are also discussed.
Prerequisites
Before attending this course, students should also have:
- A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
- A proficient understanding of general IT practices.
- A working knowledge of PowerShell.
Target Audience
This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.
Job role: Administrator
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Interactive online sessions led by subject matter experts. Learners join live classes, take part in discussions, and complete practical exercises from any location, making it easy to fit collaborative learning into busy schedules.
If you prefer to connect to a course that is taking place in a physical classroom, you can choose our Remote Access option. .
Best for: Teams and individuals who want expert guidance, real-time collaboration, and flexible access.
What's included?
5 Days instructor led course
Exam included
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Course outline
Learning Path 1: Configure your Microsoft 365 tenant
Modules in this Learning Path
- Configure your Microsoft 365 experience
- Manage users, licenses, guests, and contacts in Microsoft 365
- Manage groups in Microsoft 365
- Add a custom domain in Microsoft 365
- Configure client connectivity to Microsoft 365
Lab exercises
- Initialize your Microsoft 365 tenant
- Manager users and groups
- Add a custom domain
Learning Path 2: Manage your Microsoft 365 tenant
Modules in this Learning Path
- Manage permissions, roles, and role groups in Microsoft 365
- Manage tenant health and services in Microsoft 365
- Deploy Microsoft 365 Apps for enterprise
- Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
Lab exercises
- Manage roles and role groups
- Monitor and Troubleshoot Microsoft 365
- Install Microsoft 365 Apps for enterprise
Learning Path 3: Implement directory synchronization
Modules in this Learning Path
- Explore identity synchronization
- Prepare for identity synchronization to Microsoft 365
- Implement directory synchronization tools
- Manage synchronized identities
Lab exercises
- Prepare for identity synchronization
- Implement identity synchronization
Learning Path 4: Manage identity and access in Microsoft 365
Modules in this Learning Path
- Examine threat vectors and data breaches
- Explore the Zero Trust security model
- Manage secure user access in Microsoft 365
- Explore security solutions in Microsoft Defender XDR
- Examine Microsoft Secure Score
- Examine Privileged Identity Management in Microsoft Entra ID
- Examine Microsoft Entra ID Protection
Lab exercises
- Manage secure user access
- PIM Administrator approval
- PIM Self-Approval
- PIM Teammate Approval Request
Learning Path 5: Manage your security services in Microsoft Defender XDR
Modules in this Learning Path
- Examine email protection in Microsoft 365
- Enhance your email protection using Microsoft Defender for Office 365
- Manage Safe Attachments
- Managing Safe Links
Lab exercises
- Implement a Safe Attachments policy
- Implement a Safe Links policy
Learning Path 6: Implement threat protection by using Microsoft Defender XDR
Modules in this Learning Path
- Explore threat intelligence in Microsoft Defender XDR
- Implement app protection by using Microsoft Defender for Cloud Apps
- Implement endpoint protection by using Microsoft Defender for Endpoint
- Implement threat protection by using Microsoft Defender for Office 365
Lab exercises
- Prepare for Alert Policies
- Implement a Mailbox Permission Alert
- Implement a SharePoint Permission Alert
- Test the Default eDiscovery Alert
- Conduct a Spear Phishing attack using Attack Simulation training
- Conduct a Drive-by URL attack using Attack Simulation training
- Validate alert notifications and simulated attacks
Learning Path 7: Explore data governance in Microsoft 365
Modules in this Learning Path
- Examine data governance solutions in Microsoft Purview
- Explore data management practices in Microsoft 365
- Explore retention in Microsoft 365
Lab exercises
- Configure In-place Archiving and Retention Policies
Learning Path 8: Implement compliance in Microsoft 365
Modules in this Learning Path
- Explore compliance in Microsoft 365
- Implement Microsoft Purview Insider Risk Management
- Implement Microsoft Purview Information Barriers
- Explore Microsoft Purview Data Loss Prevention
- Implement Microsoft Purview Data Loss Prevention
Lab exercises
- Manage DLP Policies
- Test the DLP policy
Learning Path 9: Manage compliance in Microsoft 365
Modules in this Learning Path
- Implement data classification of sensitive information
- Explore sensitivity labels
- Implement sensitivity labels
Lab exercises
- Implement Sensitivity labels with Microsoft Purview Information Protection
Good to know
Ready to book? Complete the form and a member of our team will be in touch shortly to discuss your options.
Let’s make it work for you. Speak to one of our learning experts today.
What our customers are saying
“As the administrator, it’s critical for me to be able to demonstrate where their skills started and where they’ve increased, and that’s all proven by the assessments. It’s been really valuable to us because it checks all the boxes for what all my stakeholders care about, including me.”
Jennifer Zaborowski
Director of IT Learning & Development, Regeneron
“I participated in an IT Project Management Workshop, and I have to say it was by some way, the most well organised, best presented, engaging, informative and inspiring workshop or training course I have been on with QA. The trainer’s willingness to spend his time and share his experience and resources with me were second to none, and I truly feel better prepared going forward in my career.”
James
QA learner
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.
