Richard is responsible for overseeing the development and production of new courses for QA and its clients. He has over 30 years’ experience of working with office applications and in client business application transformation projects, gaining a wide variety of experience across all sectors, both commercial and not for profit.

Richard is QA’s lead on Office 365 End User Applications, working closely with Microsoft since Office 365's launch in 2011.​ Working with data has always been integral to Richard’s professional activities and he is also responsible for QA’s Microsoft Power BI courses for business users and QA’s Data Literacy courses. 

He is a Microsoft Office Master Instructor and a qualified PRINCE2 Practitioner.

Equally happy in the classroom, delivering seminars, one-to-one or distance learning, Richard’s main focus is always on providing innovative and best value solutions to the client. Richard is based in the East Midlands.