Let’s make it work for you
PC Fundamentals: Windows 11 and Office 365
- Categories:
- Data and Office Applications
- Level:
- Fundamentals
- Code:
- QAPF365W11
- Exam:
- Not Applicable
Overview
This course is designed for people who are not familiar with computers and want to know more. For instance, if you want a career change, or are returning to work after a break, or just want to understand why and when to use the available functions.
This course will give you the confidence to start effectively and efficiently using a computer, identify and use key components and gain valuable skills to explore further. The course is highly interactive with plenty of hands-on exercises and examines Windows 11 and Microsoft Office 365
Prerequisites
Delegates are not expected to have gained any prior knowledge of PCs before they attend this course. However, it is strongly recommended that they have some keyboard and mouse experience.
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Enables teams or individuals to learn together without travel, maintaining interaction, discussion and practical exercises while minimising time away from the business and supporting scalable training delivery.
Who is it for: Individuals and teams needing flexible, instructor-led learning without time away from the business.
Do you know about our Attend from Anywhere (AFA) option?
Join in person or remotely, with the same live instruction, interaction and hands-on experience—wherever you are.
What's included?
1 Day instructor led course
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Dates
No dates available?
Can't find a date that fits? Need to train your whole team, explore classroom options, or looking for a discount?
Learning outcomes
- Get started with your PC
- Work in a Windows environment
- Manage files with File Explorer
- Understand common Microsoft Office 365 elements
- Work with the basics of Word and Excel
- Complete basic tasks in Outlook
Course outline
Module 1: Getting started
- Identify hardware, software, and operating systems
- Switch on, login and explain possible password constraints
- Identify important keys on the keyboard
- Use and configure the mouse
- Be able to identify different mouse pointers
Module 2: Working in a Windows environment
- Identify the Start menu, Desktop, and taskbar
- Customise the Start menu and taskbar
- Understand common icons and buttons
- Use Minimize, Maximize and Restore commands
- Resize application windows
- Multitask by splitting the screen and using Snap Layouts
Module 3: Managing files with File Explorer
- Understand the File Explorer interface
- Describe the difference between local, network and Cloud storage
- Navigate through folders
- Create, rename, and delete folders
- Copy and move files between folders and drives
- Work with a USB sticks/drives
- Work with zip files
Module 4: Common Microsoft 365 elements
- Understand the common screen elements in Windows applications
- Open, save and close files
- Understand the difference between the Save and Save As commands
- Understand the basics of working with documents and workbooks
Module 5: Working with Word and Excel essentials
- Create and format a simple Word document
- Use Word’s proofing tools and Print Preview
- Create a simple Excel spreadsheet
- Use Excel’s AutoSum feature
Module 6: Working with Outlook essentials
- Send an email
- Respond to and forward emails
- Delete unwanted emails
- Create a folder to organise your mail
- Work with attachments
Appendices (time permitting)
- Browsing the internet
- OneDrive essentials
- Simple troubleshooting and options
Good to know
Ready to book? Complete the form and a member of our team will be in touch shortly to discuss your options.
Let’s make it work for you. Speak to one of our learning experts today.
What our customers are saying
“I would highly recommend the trainer; he was very knowledgeable and was very enthusiastic. His training style suited me really well and every piece of information given was backed up with 'real world' examples that solidified the information given. He also had a great sense of humour.”
Julie
Querying Microsoft SQL Server
“It’s been great to see significant improvements with how we manage resources including costs and in-house solutions from fundamental data skills training.”
Aravinth Pandian
Head of Business Intelligence, East London NHS Foundation Trust
Portfolio Director
David Pool
Data & AI Development Director
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.
