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Introduction to building AI agents (MS-4014)
- Categories:
- Infrastructure and Networking Artificial Intelligence
- Level:
- Intermediate
- Code:
- MS4014
- Exam:
- Not Applicable
Overview
Introduction to building AI agents (MS-4014) provides developers and makers with a practical introduction to Microsoft’s AI agent platform. During this instructor-led course, learners explore the concepts behind AI agents, discover the Microsoft tools and services available for agent development, and learn how to plan an AI agent solution from initial business requirements through to governance and deployment planning.
Designed for organisations beginning their AI transformation journey, this course provides a platform-agnostic approach to planning AI solutions while introducing the Microsoft technologies that support agent development across Microsoft 365, Microsoft Power Platform and Azure.
Prerequisites
Before attending this course, you should have:
- Familiarity with Microsoft 365 Copilot.
- Basic understanding of generative AI concepts, including agents, models and orchestration.
- Familiarity with Microsoft cloud platforms, including Microsoft 365, Power Platform and Azure.
Target audience
This course is designed for:
- Developers beginning to build AI agents.
- Makers using Microsoft Power Platform.
- Technical professionals exploring Microsoft AI technologies.
- Anyone planning to extend Microsoft 365 Copilot with AI capabilities.
- Professionals supporting AI transformation initiatives within their organisation.
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Enables teams or individuals to learn together without travel, maintaining interaction, discussion and practical exercises while minimising time away from the business and supporting scalable training delivery.
Who is it for: Individuals and teams needing flexible, instructor-led learning without time away from the business.
Do you know about our Attend from Anywhere (AFA) option?
Join in person or remotely, with the same live instruction, interaction and hands-on experience—wherever you are.
What's included?
1 Day instructor led course
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Dates
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Can't find a date that fits? Need to train your whole team, explore classroom options, or looking for a discount?
Learning outcomes
By the end of this course, you will be able to:
- Explain what AI agents are and the business value they deliver.
- Describe the core components of an AI agent.
- Identify Microsoft tools and services for building AI agents.
- Select appropriate development, integration and governance services for different scenarios.
- Plan an end-to-end AI agent solution.
- Define outcomes, workflows, interaction channels and governance requirements for AI solutions.
- Understand responsible AI considerations when designing AI agents.
Course outline
Module 1: Introduction to developing AI agents
Gain an understanding of AI agents, their capabilities and how they are transforming modern organisations.
Topics include:
- AI transformation and intelligent agents
- Common AI agent use cases
- Core AI agent components
- Business value of AI agents
- Module assessment
Module 2: Choose tools and services for your agent on Microsoft’s agent platform
Explore the Microsoft ecosystem for AI agent development and learn how to select the right technologies for your scenario.
Topics include:
- Build tools for AI agents
- Connectivity and communication channels
- Grounding solutions
- Actions and integrations
- Governance and identity
- Module assessment
Module 3: Plan an AI agent solution
Learn how to design an end-to-end AI agent solution that aligns with business goals and governance requirements.
Topics include:
- Planning business outcomes and success metrics
- Designing data, workflows and dependencies
- Planning interaction patterns and communication channels
- Identity, governance, security and responsible AI
- Module assessment
Exams and Assessment
Participants will complete module assessments to evaluate their understanding. Upon successful completion, learners will receive a digital badge recognising their proficiency in foundational AI agent development and Microsoft 365 Copilot extensibility.
Hands-on Learning
This course is delivered through a combination of
- Self-paced online modules with interactive content
- Hands-on labs using Microsoft AI development tools
- Practical exercises to reinforce learning objectives
Good to know
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