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Business Writing Essentials
- Categories:
- Leadership and Business Skills (inc TAP)
- Level:
- Fundamentals
- Code:
- MPDBWE
- Exam:
- Not Applicable
Overview
Business writing essentials: Tools, techniques and confidence to write with clarity and impact
Are you ready to elevate your business communication skills? Our one-day business writing essentials course is designed to equip you with the essential tools and techniques needed to refine the art of clear, concise, and impactful writing. Whether you're drafting emails, crafting reports, or creating content, this course will provide you with the confidence and proficiency to communicate effectively in any business context.
Common concerns we hear from people who attend this course include:
- How do I start writing when I’m just staring at a blank screen?
- How do I write clearly and concisely?
- How do I create a structure that makes sense to the reader?
- How can I make sure that my grammar, spelling and punctuation is accurate?
- How do I get it right first time?
Audience
This course is aimed at anyone who would like to refresh their business writing skills and understand how to write more concisely and with more impact.
Prerequisites
-
No specific prerequisites are required.
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Enables teams or individuals to learn together without travel, maintaining interaction, discussion and practical exercises while minimising time away from the business and supporting scalable training delivery.
Who is it for: Individuals and teams needing flexible, instructor-led learning without time away from the business.
Do you know about our Attend from Anywhere (AFA) option?
Join in person or remotely, with the same live instruction, interaction and hands-on experience—wherever you are.
What's included?
1 Day instructor led course
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Dates
No dates available?
Can't find a date that fits? Need to train your whole team, explore classroom options, or looking for a discount?
Learning outcomes
By the end of this one-day course, you will be able to:
- Evaluate your own writing skills to highlight areas of excellence and opportunities for improvement.
- Review the stages of writing to ensure effective messages.
- Clarify the purpose(s) of your business writing.
- Tailor messages to meet the needs of your readers.
- Use simple techniques to organise written information in a clear manner.
- Apply simple tools and plain English to create clear and concise messages.
- Utilise AI tools to identify correct grammar, spelling, punctuation, and presentation in business writing.
- Demonstrate how to ensure your writing is inclusive.
- Focus on an area such as email etiquette, writing media posts/blogs or persuasive summaries or benefit statements.
- Create an action plan for excellent business writing.
Course outline
Topics covered
- Welcome, navigation, outcomes, and context
Set the stage, explore learning goals, and review the course structure.
- Topic 1: Business writing introduction
Assess your own writing skills to highlight your strengths and areas for improvement.
- Topic 2: Stages of writing
Learn the five stages of writing.
- Topic 3: Prewriting – the purpose and readers’ needs
Understand the purpose(s) of your business writing and how to tailor messages to meet the needs of your readers.
- Topic 4: Structuring
Explore techniques to organise written information in a clear manner.
- Topic 5: Drafting
Learn to apply simple tools and plain English to create clear and concise messages.
- Topic 6: Inclusive writing - accessibility and readability
Explore how to ensure your writing is inclusive.
- Topic 7: Editing and reviewing
Use AI tools to identify ways to improve your business writing.
- Topic 8: Focus areas (optional activities)
Tailor the session to specific challenges or improvement areas.
- Review and action planning
Reflect and outline actionable steps for improvement.
Why attend?
In today’s business world, effective written communication can set you apart and accelerate your career. Whether you’re looking to improve clarity, adapt to diverse audiences, or ensure you have added the right information in your writing, this course provides the tools and confidence you need to succeed in any business environment.
What makes this course stand out?
- Comprehensive and practical: Covering all fives stages of writing, this course prepares you to craft messages in a clear, concise and impactful way.
- Psychological safety: learn in a supportive, constructive environment.
- Personal brand focus: Learn how effective writing can enhance your reputation within your organisation.
- Future-proof skills: Master trends, tools, and technologies to keep your writing clear and impactful.
- Engagement and interaction: The course is designed to be highly facilitative allowing you to practise and refine skills with support.
- Tailored learning: Focus on areas where you want to improve, such as writing for social media, email etiquette or persuasive summaries or benefit statements.
- Action planning for post-workshop: Create a plan to continue improving your writing skills after the workshop.
What’s included?
Throughout the workshop, you'll learn to tailor your writing to different audiences, structure your messages for maximum impact, and ensure your content is not only well-written but also accessible to all readers. With practical exercises, expert guidance, and hands-on projects, you'll enhance your writing skills and leave with a deeper understanding of how to craft clear, concise, and effective business communications.
Call to action
Are you ready to elevate your business writing?
Join us to transform your writing and make a stronger impact in your professional interactions!
Good to know
Ready to book? Complete the form and a member of our team will be in touch shortly to discuss your options.
Let’s make it work for you. Speak to one of our learning experts today.
What our customers are saying
“As the administrator, it’s critical for me to be able to demonstrate where their skills started and where they’ve increased, and that’s all proven by the assessments. It’s been really valuable to us because it checks all the boxes for what all my stakeholders care about, including me.”
Jennifer Zaborowski
Director of IT Learning & Development, Regeneron
“The hands-on labs and training content are all worth the price of admission and translate into both career and business growth. The value of the experience is second to none.”
James Dawson
Vice President of Information Technology, GlobalMed
Portfolio Director
Megan Sutton
Portfolio Director - Leadership & Business and TAP
Frequently asked questions
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If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
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How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
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When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.