Overview

This course empowers Scrum Masters and agile practitioners to leverage AI tools and techniques to improve team facilitation, decision making, and delivery efficiency. Through interactive sessions, participants will explore prompt engineering, data analysis, AI driven planning, and ethical considerations. The programme culminates in earning a lifetime digital micro credential from Scrum Alliance.

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Prerequisites

There are no formal prerequisites are required for this course. Familiarity with Scrum practices and agile mindsets recommended for deeper application.

Target audience

This course is designed for:

  • Scrum Masters and agile coaches
  • Project and product managers working in agile teams
  • Delivery team members interested in AI augmented practices
  • Agile leaders seeking to enhance team performance with AI
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Delegates will learn how to

By the end of this course, learners will be able to:

  • Understand how AI can support Scrum events and team collaboration
  • Apply prompt engineering to generate meaningful outputs during agile ceremonies
  • Use AI driven data analysis for forecasting and team health metrics
  • Facilitate retrospectives and strategic planning using AI insights
  • Explore ethical considerations and appropriate AI tool selection
  • Select and integrate AI platforms (e.g., ChatGPT, Copilot) into Scrum workflows
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Outline

Introduction to AI in Scrum

  • importance of AI in enhancing team facilitation and outcomes
  • overview of AI augmented Scrum practices

Prompt engineering fundamentals

  • principles of effective prompt creation
  • hands on prompt crafting for Scrum events

AI enhanced ceremonies and planning

  • leveraging AI in daily standups, sprint planning, and retrospectives
  • using AI to surface risks, impediments, and action items

AI driven data analysis & forecasting

  • analysing sprint metrics and team health indicators
  • enabling empirical forecasting and adaptive planning

Brainstorming and ideation with AI

  • using AI for collaborative ideation sessions and problem solving
  • facilitating cross team brainwriting and creative workshops

Ethical considerations & tool selection

  • addressing bias, privacy and security in AI use
  • evaluating and selecting AI tools appropriate for agile teams

Integration and adoption strategies

  • embedding AI into existing Scrum workflows
  • change management strategies for adoption
  • measuring impact and refining AI enabled practices

Exams and assessments

There are no formal exams for this micro credential. Participants demonstrate competence through hands on exercises, group work, and realtime AI use during sessions.

Hands-on learning

  • Live, instructor led interactive training
  • Scenario based labs using real AI tools
  • Group retrospectives, workshops, and prompt refinement exercises
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Why choose QA

Need to know

Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Let's talk

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