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Red Hat Enterprise Linux Diagnostics and Troubleshooting (RH342LS)
- Categories:
- Infrastructure and Networking
- Level:
- Expert
- Code:
- RH342LS
- Exam:
- Yes - Included
Overview
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.
Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.
Target Audience
The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.
What's included
This product includes the following:
- A seat on any public schedule virtual training date within 12 months of purchase of the RHLS Course Product
- 24/7 access to RHLS Digital content and labs equivalent to the classroom syllabus of the Virtual training course which you can consume as often as you wish within 12 months of purchase, before or after attending your virtual classroom event
- An exam voucher which you can redeem to book on any Red Hat exam
- Exam preparation aids
- Chat based access to a subject matter expert to help you prepare for your exam or generally assist you with queries relating to the course syllabus
Prerequisites
- Have earned a Red Hat Certified System Administrator (RHCSA) or have similar experience
- It is recommend that students have earned a Red Hat Certified Engineer (RHCE) or have similar experience
Please note: In order to provision you with your courseware and lab access for this course QA must share several items of basic personal information with our partner (usually your full name and email address). For more information on this please visit our QA Partner data sharing page. If you have any questions or concerns please contact your QA account manager.
What's included
Select your preferred way to learn:
What is Classroom?
Hands-on, instructor-led training delivered in a QA learning centre
In-person training in a dedicated QA learning centre. Learners benefit from expert-led sessions, collaborative activities, and structured, hands-on workshops in a distraction-free environment. If you can’t attend in person, many classroom courses are also available to attend remotely.
Classroom sessions can be arranged on request. Please contact your account manager to discuss availability in your region
Best for: Individuals and teams who benefit from deep focus, direct interaction, and practical, hands-on learning.
What's included?
4 Days instructor led course
Exam included
6 month free access to QA learning platform
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What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
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Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Learning outcomes
Course summary
- Use the scientific method to approach troubleshooting
- Troubleshoot boot issues
- Troubleshoot security issues
- Troubleshoot storage issues
- Troubleshoot network issues
Impact on the organization
This course is intended to develop the skills needed to prevent costly downtime due to system failure and quickly recover failed systems using analysis, diagnosis, and troubleshooting.
Red Hat has created this course in a way intended to benefit our customers, but each company and infrastructure is unique, and actual results or benefits may vary.
Impact on the individual
As a result of attending this course, students should be able to leverage the software development life-cycle process to plan, create, test, and provision host systems within an organization.
Students should be able to demonstrate the following skills:
- Installation of Red Hat Satellite 6
- Software life-cycle management of software used to provision and maintain configured hosts within a controlled production environment
Course outline
Introduction to troubleshooting
Describe a generalized strategy for troubleshooting.
Take proactive steps to prevent small issues
Prevent small issues from becoming large problems by employing proactive system administration techniques.
Troubleshoot boot issues
Identify and resolve issues that can affect a system's ability to boot.
Identify hardware issues
Identify hardware problems that can affect a system's ability to operate.
Troubleshoot storage issues
Identify and fix issues related to storage.
Troubleshoot RPM issues
Identify and fix problems in, and using, the package management subsystem.
Troubleshoot network issues
Identify and resolve network connectivity issues.
Troubleshoot application issues
Debug application issues.
Deal with security issues
Identify and fix issues related to security subsystems.
Troubleshoot kernel issues
Identify kernel issues and assist Red Hat Support in resolving kernel issues.
Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review
Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.
Good to know
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What our customers are saying
“As the administrator, it’s critical for me to be able to demonstrate where their skills started and where they’ve increased, and that’s all proven by the assessments. It’s been really valuable to us because it checks all the boxes for what all my stakeholders care about, including me.”
Jennifer Zaborowski
Director of IT Learning & Development, Regeneron
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QA learner
Frequently asked questions
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How do QA’s virtual classroom courses work?
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QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
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When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.