Let’s make it work for you
Overview
Leadership credibility is tested in the moments where tone, pressure and performance collide. Hybrid realities, cultural complexity and constant change raise the cost of default behavior and make intent versus impact far more visible. In this 3-hour mastery workshop, participants bring live leadership moments and work through an escalating scenario that forces real choices. They rehearse different leadership moves to fit the moment, balancing challenge and care, clarifying intent, checking assumptions and adjusting behavior without losing authenticity, strengthened through peer challenge. Participants leave with practical habits that make leadership behavior consistent, context-aware and trusted in daily work
Prerequisites
Participants should have:
- Significant experience in leadership, management, or organisational strategy.
- A working understanding of business transformation or cultural change initiatives.
- A commitment to applying reflective and adaptive leadership practices in complex environments.
Target audience
- Senior leaders, directors, and executives responsible for shaping organisational direction
- Experienced leaders guiding teams or overseeing business transformation or cultural change
- Individuals committed to reflective and adaptive leadership practice in complex environments
Learning Objectives
By the end of this course, learners will be able to:
- Recognise the principles and enablers that shape flexible and authentic leadership.
- Apply leadership tools to flex your style under pressure and balance key demands
- Apply reflective questioning to surface assumptions and explore new leadership responses.
- Design practical habits and behaviours that embed mature leadership in your daily work.
What will the course cover?
- Exploring core principles: Live leadership moments are translated into style cues, intent choices and behavioral principles that hold under pressure.
- Leadership lab: An escalating scenario forces deliberate shifts between directive, coaching, collaborative and visionary moves to see what lands.
- Peer challenge lab: Structured questioning disrupts default habits and sharpens which leadership move fits the moment.
- Leadership today and beyond: Practical habits are locked in through reflection triggers, feedback loops and team norms that keep style credible.
Exams and assessments
There are no formal exams or graded assessments in this course. Learners will participate in practical exercises and reflection tasks to consolidate their understanding.
Hands-on learning
This session includes:
- Interactive activities to explore ideas, test thinking, and apply concepts
- Group work to examine real situations, compare perspectives, and experiment with approaches
- Peer exchange to share experiences, practise techniques, and build confidence
- Expert instruction to introduce key principles, demonstrate methods, and guide realtime refinement
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.