Let’s make it work for you
Overview
Influence matters most when authority is limited and outcomes still rely on commitment. Attention overload, engagement fatigue and shifting power dynamics make alignment harder to earn and easier to lose, especially across functions and competing priorities. In this 3-hour mastery workshop, participants bring live stakeholder challenges and work through a pressured negotiation scenario with real tension and trade-offs. The session focuses on setting direction that lands, creating shared meaning, handling power ethically, and making follow-through visible so ownership builds rather than compliance, sharpened through structured peer questioning. Participants leave with practical routines that sustain engagement and show impact in measurable outcomes such as pace, alignment and delivery follow-through.
Prerequisites
Participants should have:
- Substantial experience in leadership, management, or strategy roles.
- An understanding of communication, negotiation, and organisational behaviour.
- Exposure to cross-functional collaboration or enterprise-level transformation initiatives.
Target audience
This course is designed for experienced professionals who regularly influence major decisions, drive strategy, or lead transformation within complex or large organizations. It is ideal for senior managers, department heads, transformation directors, and change leaders seeking to enhance their impact across multi-level teams.
Learning Objectives
By the end of this course, learners will be able to:
- Recognize the principles and enablers that guide influencing and engagement mastery in modern work.
- Use tools to reframe, test, and improve ideas under real-world conditions.
- Apply reflective questioning to reframe assumptions and uncover new creative possibilities.
- Design visible habits and routines that embed influencing and engagement strategies into daily work.
What will the course cover?
- Exploring core principles: Live stakeholder tensions are translated into the behaviors that earn commitment ethically when authority is limited.
- Influencing lab: A pressured negotiation scenario rehearses credibility, shared meaning, power handling and follow through when stakes rise.
- Peer challenge lab: Peer questioning upgrades influence options, shifting from persuasion effort to ownership and alignment.
- Influencing and engagement today and beyond: Routines are designed that sustain engagement through sponsorship, stakeholder touchpoints and action follow through.
Exams and assessments
There are no formal exams in this course. Learners participate in scenario-based exercises, reflective discussions, and peer feedback sessions that reinforce strategic influence principles.
Hands-on learning
This session includes:
- Interactive activities to explore ideas, test thinking, and apply concepts
- Group work to examine real situations, compare perspectives, and experiment with approaches
- Peer exchange to share experiences, practise techniques, and build confidence
- Expert instruction to introduce key principles, demonstrate methods, and guide realtime refinement
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.