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Implementing Cisco Collaboration Cloud and Edge Solutions
- Categories:
- Infrastructure and Networking
- Level:
- Intermediate
- Code:
- CLCEI
- Exam:
- Yes - Available separately
Overview
The Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) v1.0 course provides you with knowledge about Cisco® Expressway Series solutions enabling business-to-business (B2B) calls, Cisco Mobile, remote access, authentication options, and additional Cisco Expressway Series features. Though a combination of lessons and hands-on labs, you will learn how to leverage collaborative technology to access secure, collaborative work supports including video, voice, content, and remote workloads. This course also prepares you for the 300-820 Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI) exam.
Who should attend
This course is designed for professionals in job roles such as:
- Collaboration engineers
- Collaboration administrators
Prerequisites
Before taking this course, you should have the following knowledge and skills:
- Understanding of networking technologies
- Understanding voice and video
- Knowledge of Cisco collaboration core technologies
- Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
- Collaboration call control fundamentals of Cisco Unified Communications Manager
The following Cisco courses can help you gain the knowledge you need to prepare for this course:
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Interactive online sessions led by subject matter experts. Learners join live classes, take part in discussions, and complete practical exercises from any location, making it easy to fit collaborative learning into busy schedules.
If you prefer to connect to a course that is taking place in a physical classroom, you can choose our Remote Access option. .
Best for: Teams and individuals who want expert guidance, real-time collaboration, and flexible access.
What's included?
5 Days instructor led course
Exam included
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Learning outcomes
After taking this course, you should be able to:
- Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
- Describe the Cisco Expressway-C additional features
- Configure and troubleshoot Cisco Collaboration solutions for B2B calls
- Describe how to secure B2B communication with Cisco Expressway Series
- Describe the Mobile and Remote Access (MRA) feature
- Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity® Connection and Cisco Instant Messaging and Presence (IM&P)
- Configure Cisco Webex® Hybrid Services
Course outline
- Configuring and Troubleshooting the Cisco Expressway Series
- Configuring Cisco Expressway Additional Features
- Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series
- Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business
- Securing Business-to-Business Communication
- Configuring and Troubleshooting Mobile and Remote Access
- Integrating and Securing Mobile and Remote Access
- Configuring Cisco Webex Hybrid Services
Lab Outline
- Deploy Virtualized Cisco Expressway
- Perform the Initial Cisco Expressway Series Configuration
- Register Endpoints on Cisco Expressway Series
- Call Search History and Registration
- Troubleshooting Tools
- Configure Cisco Expressway Series Bandwidth Management and Registration Restrictions
- Troubleshoot Cisco Expressway Series Endpoint Registration and Local Dial Plan
- Configure Cisco Expressway Series Security Features
- Configure Cisco Unified Communications Manager to Connect with Cisco Expressway-C
- Troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series Integration
- Configure Cisco Unified Communications Manager and Cisco Expressway Series Integration (Practice Activity)
- Implement a B2B Cisco Collaboration Solution
- Troubleshoot B2B Calls on the Cisco Expressway Series
- Troubleshoot B2B Calls on the Cisco Expressway Series (practice activity)
- Secure a B2B Cisco Collaboration Communication
- Configure MRA on the Cisco Expressway Series
- Troubleshoot MRA on the Cisco Expressway Series
- Configure MRA with Additional Application Integrations
- Prepare for Cisco Webex Teams Integration
- Configure Cisco Webex Hybrid Services
Good to know
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QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
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When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.