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Overview

In this course, you will learn about the fundamental concepts, methods, and strategies for using generative AI. You will gain a solid understanding of use cases where generative AI can provide solutions and address business needs. Additionally, you will learn about practical insights into technologies related to generative AI and how you can use those technologies to solve real-world problems. By the end of the course, you will explore project planning and how to discuss implementation of generative AI in your organization.

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Prerequisites

There are no prerequisites for this course.

Target Audience

This course is intended for those with limited prior knowledge of generative AI:

  • Business analysts
  • IT support
  • Marketing professionals
  • Product or project managers
  • Line-of-business or IT managers
  • Sales professionals
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Learning objectives

In this course, you will learn to:

  • Summarize generative AI concepts, methods, and strategies
  • Discuss the appropriate use of generative AI and machine learning and their technologies
  • Describe how to use generative AI responsibly and safely
  • Recognize the types of generative AI solutions with specific use cases
  • Explain implementation and project planning of generative AI to your organization
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Course Outline

Module 0: Course Introduction

  • Course structure/schedule
  • Five-phase learning journey
  • Responsible AI foundational theme

Module 1: Responsible AI Foundations

  • AI evolution: from traditional to generative
  • Eight dimensions of responsible AI
  • AWS commitment to responsible AI

Module 2: Introducing Generative AI

  • Generative AI Foundation
  • Foundation models and embeddings deep dive
  • Amazon Bedrock and Amazon Nova 2 models
  • Comparing models

Module 3: Multi-Modal AI and use cases

  • Multimodal AI capabilities
  • Industry applications and use cases
  • Use case evaluation framework

Module 4: Essentials of prompt engineering

  • Prompt engineering fundamentals
  • Prompting strategies
  • Prompt security and attach vectors
  • Lab 1 - Optimizing Slogan Generation with Amazon Bedrock

Module 5: Implementing responsible AI with Amazon Bedrock Guardrails

  • Amazon Bedrock guardrails overview and configuration
  • Lab 2 - Implementing Responsible AI Principles with Amazon Bedrock Guardrails

Module 6: Introduction to Amazon Agents

  • Agentic AI concepts
  • Amazon Bedrock capabilities
  • Amazon Bedrock AgentCore overview
  • RAG and Knowledge Bases

Module 7: Introduction to Security, Governance, and Compliance

  • From security principles to organizational accountability
  • Governance frameworks
  • Compliance requirements

Module 8: Implementing generative AI projects

  • Project planning fundamentals
  • Lab 3: Building an HR Assistant with Amazon Bedrock

Module 9: Summary

  • Learning journey recap
  • Next steps
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Why choose QA

Dates & Locations

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Need to know

Frequently asked questions

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Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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