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CompTIA Tech+
- Categories:
- Infrastructure and Networking
- Level:
- Fundamentals
- Code:
- COMPTECHPLU
- Exam:
- Yes - Included
Overview
CompTIA Tech+ provides an essential foundation in information technology (IT), guiding learners through the core concepts, systems, and tools that define modern digital environments. Designed for those new to IT, this course explores computing systems, networking, software applications, cybersecurity, data management, and emerging technologies such as AI and cloud computing.
With real-world scenarios and guided labs, learners develop practical troubleshooting skills and an understanding of the digital workplace. CompTIA Tech+ offers a critical entry point for individuals considering careers in IT or progressing towards more advanced certifications like CompTIA A+.
Prerequisites
There are no formal prerequisites for this course. CompTIA Tech+ is designed for learners without prior IT experience who are exploring career pathways in technology and support roles.
Target audience
This course is ideal for:
- Students and career changers considering an IT career
- Individuals with limited or no previous computer experience
- Aspiring IT support technicians or helpdesk analysts seeking a recognised entry-level qualification
What's included
Select your preferred way to learn:
What is Virtual?
Live, instructor-led training delivered online
Interactive online sessions led by subject matter experts. Learners join live classes, take part in discussions, and complete practical exercises from any location, making it easy to fit collaborative learning into busy schedules.
If you prefer to connect to a course that is taking place in a physical classroom, you can choose our Remote Access option. .
Best for: Teams and individuals who want expert guidance, real-time collaboration, and flexible access.
What's included?
5 Days instructor led course
Exam included
6 month free access to QA learning platform
Free 6-Month Access: Learning Platform Discovery plan
Included FREE with every instructor‑led course
Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.
Learn AI, Cloud, Data, and Leadership skills at your own pace.
Put skills into practice with hands-on Labs and Simulabs.
Validate knowledge and highlight gaps with skills assessments.
What is bespoke training?
Custom instructor-led training designed by QA to fit your needs
Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.
Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.
Find out more about the course:
Learning outcomes
By the end of this course, learners will be able to:
- Describe foundational IT concepts, including computing, data, and security
- Identify and configure core components of IT infrastructure
- Compare software tools and applications for productivity and collaboration
- Explain database structures and use basic database tools
- Implement essential cybersecurity practices to protect data and systems
- Use a structured troubleshooting process to resolve technical issues
- Recognise key trends in AI, cloud computing, and digital innovation
Course outline
Understanding tech basics
- The computing cycle: input, processing, storage, and output
- Recognising device types: computers, mobile devices, gaming, IoT
- Digital citizenship and the responsible use of technology
- Overview of IT career opportunities
Data and privacy
- Understanding and managing personal data
- Corporate data use, cookies, and data monetisation
- Privacy in social media, communication, and AI
- Password best practices and encryption fundamentals
- Hands-on practice with password management tools
Internet technologies
- Internet basics, browsers, and safe browsing practices
- Personalising and securing browser environments
- Setting up internet connections: cable, DSL, fibre, wireless
- Labs to configure home or small office networks
Cybersecurity
- Security strategies, authentication, and authorisation
- Recognising threats such as social engineering and malware
- Tools including firewalls, antivirus, and system updates
- Practical exercises on securing devices and clearing browser history
Networking
- Numbering systems: binary, hexadecimal, and octal
- Key networking components and address structures
- Network types and communication models
- Building and securing wireless networks
- Virtualisation concepts and cloud connectivity
Applications and software
- Common software applications: email, word processing, messaging
- Productivity and collaboration tools
- File sharing, remote support, and Microsoft Office suite
- Software licensing, installation, and troubleshooting
- Introduction to structured problem-solving with the CompTIA methodology
Operating systems
- Exploring operating systems: Windows, iOS, Linux
- Managing drivers, applications, and system services
- File management, disk organisation, and data backups
- Hands-on labs for OS configuration and recovery
Hardware
- Understanding units of speed, storage, and processing power
- Identifying internal computer components and their functions
- Exploring external device connections: printers, UPS, peripherals
- Installing and updating device drivers
- Labs to assemble and configure computer hardware
Databases
- Introduction to databases and their role in IT
- Comparing spreadsheets and databases
- Navigating relational and non-relational structures
- Adding records and running reports in Access
- Exploring primary keys, foreign keys, and schema design
Coding
- Fundamentals of programming languages and their categories
- Project planning, pseudocode, and structured logic
- Working with variables, data types, and arrays
- Core principles: flow control, branching, loops, functions
- Object-oriented programming, debugging, and troubleshooting
The future of tech
- Overview of generative AI and quantum computing
- Innovations in storage, automation, robotics, and virtual reality
- Understanding the learner’s evolving role in the digital future
Exams and assessments
This course prepares learners for the CompTIA Tech+ (FC0-U71) certification exam, taken post course, and included with your course booking.
- Exam format: Maximum of 70 multiple-choice questions
- Duration: 60 minutes
- Grading: Pass/fail
Participants will also complete scenario-based labs, knowledge checks, and discussions to reinforce exam readiness. An exam voucher is included.
Hands-on learning
This course provides:
- Guided lab exercises for configuring devices and networks
- Scenario-based tasks for software and security troubleshooting
- Virtual labs exploring operating systems, databases, and coding
- Realistic use cases to support decision-making and application of skills
Good to know
Ready to book? Complete the form and a member of our team will be in touch shortly to discuss your options.
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When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.