Claude Web Reducing Digital Debt - Webinar

This course comprises a series of three one-hour webinars designed to introduce learners to Claude Web and demonstrate its potential for reducing digital debt in everyday workplace activities. Each session begins with foundational concepts, including understanding Claude Web, effective interaction techniques, and prompt engineering. The course then addresses specific workplace needs: content creation for communicators, workload organisation and management, and research, analysis, and content curation. Learners will gain practical skills for leveraging Claude Web to streamline communication, improve productivity, and enhance research and analytical tasks, with a focus on applying structured prompts and utilising features such as Projects and Artifacts.

Prerequisites

• There are no formal prerequisites for attending these webinars
• Access to Claude Web is beneficial
• Learners should be comfortable using a web browser
• Familiarity with everyday business information, such as documents, notes, emails, or reports, is recommended

Target Audience

• Individuals seeking to reduce digital debt in workplace activities
• Professionals interested in improving communication, workload management, or research using Claude Web
• Learners who wish to explore collaborative writing, productivity planning, or analytical techniques with digital tools
• Those comfortable working with business information and web-based platforms

Introduction to Claude Web

• Explore the purpose and capabilities of Claude Web
• Learn how Claude Web can reduce digital debt in workplace activities
• Understand the foundational concepts shared across all webinars
• Discuss the importance of effective interaction and prompt engineering

Interacting with Claude Web

• Discover techniques for engaging with Claude Web
• Practise methods for clear and productive communication with the tool
• Identify best practices for maintaining context and achieving desired outcomes
• Examine the role of structured prompts in guiding Claude Web’s responses

Prompt engineering fundamentals

• Learn principles of prompt engineering for different workplace needs
• Develop prompts for audience-focused content, task clarity, and critical thinking
• Understand how prompt structure influences output quality
• Apply prompt engineering to improve communication, productivity, and analysis

Content creation for communicators

• Use Claude Web to generate ideas and draft messages
• Refine tone, structure, clarity, and accessibility of written content
• Repurpose existing material for different audiences and channels
• Create reusable outputs, such as announcements, articles, posts, and newsletters
• Draft scripts, FAQs, summaries, and briefing notes
• Utilise Projects and Artifacts to keep context and iterate drafts

Organising and managing workload

• Break down work and prioritise competing demands with Claude Web
• Summarise pasted information and create actionable plans
• Turn notes, messages, and meeting outputs into clear actions
• Develop to-do lists, priority matrices, and simple plans
• Use Claude Web as a productivity coach to challenge assumptions and improve focus

Research, analysis, and content curation

• Employ Claude Web as a research assistant and analytical partner
• Investigate topics and compare perspectives using Claude Web
• Analyse qualitative and quantitative information by pasting or uploading material
• Extract themes and build summaries from research findings
• Curate findings into briefings, summaries, recommendations, and next steps
• Explore practical techniques for asking better questions and checking assumptions
• Understand the differences between researching with Claude Web and regular search engines

Exams and Assessments

There are no formal exams or assessments in this webinar. Attendees will have opportunities to check their understanding through interactive discussion and Q&A. The session is designed to reinforce learning through practical examples and real-time feedback.

Hands-on Learning

The course features practical scenarios that demonstrate applied prompting in workplace situations. Attendees will observe step-by-step examples and have the opportunity to ask questions about specific use cases. The interactive format encourages active engagement and supports learning through demonstration and discussion.

• Understand the core functions and features of Claude Web
• Interact effectively with Claude Web to support workplace tasks
• Apply prompt engineering techniques for clear, audience-focused communication, task clarity, and critical thinking
• Use Claude Web to generate, refine, and repurpose content for various channels and audiences
• Organise and manage workload by turning scattered information into actionable plans and decisions
• Employ Claude Web as a research assistant to investigate topics, analyse information, and curate findings
• Utilise structured prompts and relevant features, such as Projects and Artifacts, to develop drafts and iterate efficiently