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AI Agent Essentials on Google Cloud

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Details
Categories:
Artificial Intelligence Cloud
Level:
Fundamentals
Code:
GCPAEGC
Exam:
Not Applicable

Overview

This course provides a practical guide to building your own digital workforce, enabling busy managers to shift their focus from being the 'everything person' stuck in repetitive tasks to becoming an 'Agent Manager' who oversees a smart digital team on Google Cloud. Participants will learn to lead and manage the full Google Cloud AI toolkit—leveraging Gemini for handling day-to-day assistant work and Gemini Enterprise Agent Platform for building specialized, expert agents that know your business rules.

The course bridges the gap between just 'chatting' with AI and running an automated, high-output department. Learners will master identifying the busywork that steals your time, writing clear 'Playbooks' that AI can actually follow, and the essential human safety checks required to grow your team’s impact without the burnout. This approach aims to help you reclaim your work week while maintaining total privacy and security for your business data.



Prerequisites

We recommend that attendees of this course have:

  • A basic understanding of Generative AI: knowing the difference between a simple 'one-off' prompt and a continuous conversation with AI.
  • Deep knowledge of your own business processes: being able to clearly describe the step-by-step path a task takes through your department.
  • Helpful to be familiar with identifying 'Manual Toil': spotting specific, repetitive tasks that act as bottlenecks in your team's daily schedule.
  • The 'Director' mindset: a willingness to shift from 'doing the work yourself' to 'defining the rules' for a digital collaborator.

Target Audience

This course is designed for:

  • Department heads who need to grow their team’s impact without increasing headcount.
  • Change agents responsible for fixing repetitive tasks and improving workflows.
  • Strategic architects who need to turn business rules into reliable AI actions and design secure playbooks.

What's included

Select your preferred way to learn:

What's included?

3 Hours instructor led course

Exam: Not Applicable

6 month free access to QA learning platform

Free 6-Month Access: Learning Platform Discovery plan

Included FREE with every instructor‑led course

Get free guided access to the QA Learning Platform. Assess your skills, explore in-demand topics, and understand which areas to focus on.

Learn AI, Cloud, Data, and Leadership skills at your own pace.

Put skills into practice with hands-on Labs and Simulabs.

Validate knowledge and highlight gaps with skills assessments.

What is bespoke training? 

Custom instructor-led training designed by QA to fit your needs

Tailored programmes built around your organisation’s goals, challenges, and skill levels. Delivered in the format that suits you to maximise relevance and impact.

Best for: Organisations and teams looking to target specific business priorities and capabilities with QA subject matter expertise.

 

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Dates

Course dates and Locations

No dates available?

Can't find a date that fits? Need to train your whole team, explore classroom options, or looking for a discount?

Learning outcomes

By the end of this course, learners will be able to:

  • Distinguish between 'Librarian' and 'Chief of Staff' AI agents.
  • Direct the construction of functional, grounded agents using the Agentic Build Loop.
  • Implement Human-in-the-Loop oversight models to manage business risk.
  • Drive responsible agentic transformation and scale departmental capacity.

Course outline

Foundations of Agentic AI

  • You already know agents
  • What is an AI agent, really?
  • The models behind the agents

Building & Deploying Agents

  • The build spectrum
  • Building an enterprise AI agent
  • The decision framework

Security, Resilience & Oversight

  • When agents go wrong
  • Keeping agents in check
  • Resilience & security

Governance & the Agentic Future

  • Governing AI agents at scale
  • Speaking the language
  • Your 30-day action plan

Summary and Quiz

  • Review of core concepts

Exams and Assessments

There is no certification or exam associated with this course. Scenario-based multiple choice questions are included in the summary and quiz section.

Hands-On Learning

Includes classroom activities such as discussions, a live demo, and scenario-based questions to reinforce practical understanding.

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Why choose QA

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What our customers are saying

“As a leading Cloud Solutions Training Services Partner, QA’s Microsoft 365 Copilot Adoption Accelerator offers organisations an innovative and scalable training solution to increase user productivity, confidence, and consistent best practice use of Copilot across the business.”

Jeroen van Hilten

Global Partner Sales Executive, Microsoft Worldwide Learning

"The AI Champions Pathway was invaluable at really helping to super-charge AI adoption across Awaze... we've seen the application of AI-first thinking grow rapidly; from simple everyday ChatGPT usage for communications, to the creation of GPTs, to evolved complaints handling processes. As a business, we now see innovative, AI-first thinking as a key enabler to our strategic priorities, rather than a nice-to-have.”

Charlotte Hickey

People Transformation Lead, Awaze

“QA's training and hands-on labs are a powerful approach to maximising the value of Microsoft 365 Copilot adoption. Copilot is a once-in-a-generation technology, and using QA to learn this technology is a smart way to harness AI-driven productivity.”

Tatiana Arventi

Senior Go To Market Manager - M365 Copilot Microsoft UK

Portfolio Director

Dr Vicky Crockett

Portfolio Director – Artificial Intelligence

Vicky is an experienced mathematician, educator, and consultant specializing in data science and AI, with over 15 years in the education sector. She has worked across local, national, and multinational industry partnerships and is skilled at translating complex concepts into clear, practical insights. Visit my page
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When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.