Let’s make it work for you
Overview
This course provides a technical guide to enable Solution Architects to shift from building isolated chatbots to deploying persistent, Gemini Enterprise-enabled AI workers on Google Cloud. Participants will master agentic memory design, API-driven tool orchestration, and infrastructure governance using the Google Cloud Agent Platform—including the Vertex AI Reasoning Engine for persistent state management and Agent Extensions for departmental integration. Learners will move beyond 'Instructional Hope' to technical enforcement, building the 'Paved Road' required to orchestrate multi-agent fl eets and secure non-human identities.
Prerequisites
We recommend that attendees of this course have:
- Completion of Organising for AI Success
- Foundational knowledge of Google Cloud (VPC, IAM, Cloud Run)
- Helpful to be familiar with Python basics, REST API structures, and RAG concept
Target Audience
This course is designed for:
- Enterprise Architects who need to build a scalable, secure backbone for persistent, Gemini Enterprise-enabled AI workers
- Systems Integrators tasked with connecting AI to legacy ERP/CRM data via secure, cross-departmental tool orchestration using the Google Cloud Agent Platform
- IT Directors who need to move from 'Project Thinking' to 'Platform Thinking' to manage a global fleet of autonomous agents while maintaining governance and scalability
Delegates will learn how to
By the end of this course, learners will be able to:
- Diagnose agency gaps by identifying conversational habits and mapping structural frictions
- Architect persistent, context-aware reasoning loops using the Build Tier
- Enforce Zero Trust patterns and runtime protections via the Govern Tier
- Mitigate reasoning drift and measure ROI using the Optimise & Scale Tiers
- Deploy persistent, Gemini Enterprise-enabled AI workers on Google Cloud
- Design agentic memory and tool orchestration
- Govern infrastructure using the Google Cloud Agent Platform
Outline
The Shift to Agency
- The pillars and governance
- The architectural friction forces
- The autonomous maturity scale
Building the 'Paved Road'
- Reference stack and tool archetypes
- The memory decision guide
- Multi-agent orchestration patterns
- The paved road lifecycle
The Autonomous Perimeter
- Threat modelling for agentic systems
- Identity hierarchy and credentials
- Defending the boundary: Model Armor
- Responsible AI and human-in-the-loop
Sustaining Autonomy
- Infrastructure ROI
- The GenAIOps lifecycle
- The innovation harvest
Summary and Quiz
- Review of core concepts
Exams and Assessments
There is no certification or exam associated with this course. The course includes scenario-based multiple choice questions to evaluate understanding of core concepts.
Hands-On Learning
Learners will engage in use cases, technical demos, practitioner artefacts, and facilitated discussions to apply concepts in practical scenarios. Activities include procurement reconciliation, model armour defence, global compliance scaling, forensic trace analysis, model armour configuration, structured audits, and addressing architectural friction and risk appetite.
Frequently asked questions
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How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.