Overview

Workplace challenge: Work in separate areas, both geographically and structurally and need to create content and thrive together as a team?

Office 365 solution: Use Outlook Online, Groups, Skype and Teams to connect with people more effectively.

This course is part of a series focussing on using Office 365 apps in the working environment. With connecting to content and colleagues as its main theme, this course introduces Outlook Online, Groups, Skype for Business and Teams to show how they can be used to create content and communicate with colleagues.

Target Audience

An Office 365 user who needs to explore the online apps available in Office 365 to learn how they can be used to connect with people.

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Prerequisites

Familiarity with Microsoft Office including Outlook is required.

Dual monitor setup is required for when attending this course via the QA Attend from Anywhere delivery method.

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Learning Outcomes

  • Work with Outlook Online email, calendars, people and tasks
  • Create Groups and use them to communicate with colleagues
  • Use Skype for Business to connect with colleagues using chat and meetings
  • Create Teams and Channels
  • Connect to colleagues using Teams
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Course Outline

Module 1: Outlook Online

  • Topic A – Overview of Outlook Online
  • Topic B – Working with Email
  • Topic C – Using the Calendar
  • Topic D – Shared Calendars
  • Topic E – People
  • Topic F – Setting Outlook Options – Signature, Rules, Automatic replies

Module 2: Office 365 Groups

  • Topic A – Introduction to Groups
  • Topic B – Creating Groups and Setting Options
  • Topic C – Communicating using Groups
  • Topic D – Managing Groups as an Owner

Module 3: Skype For Business

  • Topic A – Skype for Business Overview
  • Topic B – Viewing and Setting Presence Information
  • Topic C – Working with Contacts
  • Topic D – Instant Messages with Skype for Business
  • Topic E – Meetings, Presentations and Sharing

Module 4: Microsoft Teams

  • Topic A – Teams Introduced and Described
  • Topic B – Creating and Joining Teams
  • Topic C – People and Channels
  • Topic D – Chat
  • Topic E – Meetings
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Why choose QA

Special Notices

Tailored sessions are available on key topics from this course. Please contact us for further details.

Need to know

Frequently asked questions

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How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

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How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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