Overview
This executive masterclass explores how to embed resilience at an organisational level—enabling teams, departments, and leaders to thrive amid uncertainty. Participants will examine frameworks for building adaptive cultures, leading through disruption, and maintaining performance across changing environments. Through case-based discussion and peer collaboration, learners will gain the insight and confidence to drive sustainable success during transformation and challenge.
Prerequisites
Participants should have:
- Leadership or management experience in medium to large organisations.
- Familiarity with change management or strategic planning processes.
- A basic understanding of team development and performance management principles.
Target audience
This course is designed for professionals responsible for large-scale decisions, cultural influence, and strategic resilience planning. It is ideal for senior managers, HR leaders, and transformation professionals who oversee teams navigating continuous change or complexity.
Learning Objectives
By the end of this course, learners will be able to:
- Integrate resilience principles into strategic and operational planning.
- Lead cultural initiatives that promote adaptability, wellbeing, and innovation.
- Manage transitions, crises, and uncertainty with confidence and composure.
- Maintain high team morale and performance during prolonged change.
- Design leadership pipelines that embed resilience as a long-term capability.
- Foster an organisational mindset that views change as an opportunity for growth.
What will the course cover?
Organisational resilience fundamentals
- Understanding resilience as a strategic capability, not just a personal trait
- Identifying cultural enablers of adaptability and sustainable performance
- Aligning resilience initiatives with organisational goals
Leading through crisis and transformation
- Techniques for maintaining clarity, motivation, and trust during disruption
- Managing communication and decision-making under pressure
- Applying resilience frameworks to sustain focus through uncertainty
Building systems and frameworks for resilience
- Designing organisational models that support flexibility and responsiveness
- Embedding resilience principles into policies, processes, and learning programmes
- Monitoring organisational health and agility through data and feedback
Coaching and developing resilient leaders
- Mentoring future leaders to apply resilience-based leadership behaviours
- Facilitating peer coaching and reflective practices to strengthen collaboration
- Creating structures that sustain resilience across teams and leadership levels
Exams and assessments
There are no formal exams in this course. Learners will complete interactive exercises, scenario-based discussions, and peer feedback sessions to apply resilience-building frameworks to real organisational contexts.
Hands-on learning
This course includes:
- Leadership simulations addressing crisis and transformation scenarios.
- Peer coaching sessions to explore practical resilience challenges.
- Applied exercises for embedding resilience within team and organisational systems.
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.