Overview
This course equips agile professionals with the competencies required to coordinate multiple teams, align system-wide delivery practices, and optimise value flow across enterprise-scale environments. It explores the principles, practices, and organisational design techniques needed to scale delivery while maintaining agility and alignment to customer value.
Through scenario-based discussions and real-world simulations, learners will gain a deep understanding of how to apply systems thinking, coordinate across team boundaries, and empower delivery structures that drive sustainable business outcomes. The course aligns with ICAgile’s Delivery Management track and prepares participants for the ICP-DAS certification
Prerequisites
Participants should have:
- A foundational understanding of Agile principles and practices
- Prior experience working in or with agile teams
- Completion of ICAgile’s Agile Fundamentals (ICP) course is recommended, though not mandatory
Target Audience
This course is designed for:
- Agile coaches, delivery leads, and programme managers working in scaled delivery environments
- Product owners and business stakeholders responsible for large-scale product delivery
- Change agents, transformation leaders, and organisational designers seeking to improve enterprise agility
Learning Objectives
By the end of this course, learners will be able to:
- Identify sources of complexity in large-scale delivery and describe strategies to manage it
- Use visualisation techniques to understand and improve the flow of value
- Recognise system constraints and explain how they impact organisational performance
- Describe the characteristics of effective agile governance and how it supports empowered delivery
- Evaluate when to scale, when to simplify, and how to tailor or blend frameworks to fit organisational needs
Course Outline
Optimize the system
- Identify sources of complexity in large-scale delivery and describe strategies to manage it
- Use visualisation techniques to understand and improve the flow of value
- Recognise system constraints and explain how they impact organisational performance
- Describe the characteristics of effective agile governance and how it supports empowered delivery
- Evaluate when to scale, when to simplify, and how to tailor or blend frameworks to fit organisational needs
Empower the organization to deliver
- Describe how structures and behaviours evolve to support agile delivery
- Explain the benefits of small-world networks over hierarchy
- Identify the value of organising around end-to-end value streams
- Explore new roles for functional managers in agile environments
- Explain how transparency enables effective decision-making
- Recognise how culture supports autonomy, mastery, and purpose
- Describe habits that reinforce servant leadership and team growth
- Understand how teams take shared ownership of outcomes
Exams and Assessments
This course does not include a formal exam. Learners will complete:
- Scenario-based group discussions
- Reflective exercises and knowledge checks
- A final group presentation or coaching activity to demonstrate capability in applying course concepts
Completion of all activities and participation in sessions is required to be eligible for the ICAgile Certified Professional in Delivery at Scale (ICP-DAS) certification.
Hands-On Learning
- Collaborative scenario analysis based on real-world delivery challenges
- Simulation exercises for multi-team coordination and governance
- Practical frameworks for mapping value streams and identifying improvement areas
- Peer feedback and expert facilitation from experienced ICAgile-accredited instructors
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.