Overview
This three-hour session introduces learners to Microsoft 365 Copilot Chat and its AI-powered capabilities designed to transform productivity and collaboration. Participants will explore how to craft effective prompts, interact confidently with Copilot, and use its features to accelerate work, enhance creativity, and maintain security within Microsoft 365. Through demonstrations and guided discussions, attendees will discover how to streamline workflows, collaborate in real time, and maximise the potential of Copilot across their daily tasks.
Prerequisites
There are no formal prerequisites for this course. However, participants will benefit from having a foundational understanding of Microsoft 365 applications such as Word, Excel, and Teams.
Target audience
This course is designed for:
- Professionals seeking to enhance productivity using Microsoft 365 Copilot Chat
- Individuals exploring the use of AI tools to streamline day-to-day work
- Teams looking to collaborate securely and efficiently within Microsoft 365
Learning objectives
By the end of this course, learners will be able to:
- Explain the purpose and functionality of Microsoft 365 Copilot Chat
- Identify the differences between the chat preview and the licenced version
- Write effective prompts that deliver consistent, high-quality results
- Discover, share, and save prompts using Copilot Prompt Gallery
- Apply Copilot Chat features to improve productivity and collaboration
- Create and manage collaborative workspaces using Copilot Pages
- Optimise workflows with agents and Copilot notebooks
Course Outline
Get started with Microsoft 365 Copilot Chat
- Understand what Microsoft 365 Copilot is and how it integrates with Microsoft 365 applications
- Explore the differences between Copilot Chat and the licenced version
- Navigate the Copilot Chat interface for a seamless user experience
- Learn how Microsoft 365 security safeguards data during AI interactions
Write effective prompts to achieve optimal results
- Introduction to prompting and how Copilot interprets natural language input
- Review prompting best practices for clarity, precision, and context
- Explore Copilot Prompt Gallery to discover, share, and reuse prompts across projects
Work smarter with Microsoft 365 Copilot Chat
- Enhance productivity and creativity using enterprise-ready chat functionality
- Collaborate on documents and presentations with Microsoft 365 Copilot Pages
- Streamline workflows by automating repetitive tasks and building intelligent agents
Explore Copilot notebooks
- Understand the benefits of using Copilot notebooks for structured AI interaction
- Create and customise notebooks for task-specific scenarios
- Work with notebooks to combine data, insights, and content generation in one workspace
Exams and assessments
This course does not include formal examinations. Learners will complete guided activities and interactive exercises throughout the session to reinforce understanding and practical application.
Hands-on learning
This course offers a series of guided demonstrations and collaborative exercises to help learners explore prompt creation, workflow automation, and Copilot’s collaborative tools. Practical examples are included to simulate real-world productivity scenarios, enabling participants to apply what they learn immediately in their workplace.
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When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.