Overview
Blended Learning – the best of both ways to learn.
This course blends the flexibility of self-paced learning with the structure of live, instructor-led sessions. You'll learn from world-class industry experts and gain practical skills to drive meaningful results in your workplace. Our digital platform also empowers you to track your progress and manage your learning journey effectively.
This course is ideal for anyone new to business analysis or looking to better understand the role and support change. It also supports learners pursuing the Business Analysis International Diploma, either as a foundational starting point or as a comprehensive overview towards the end of their learning pathway.
Prerequisites
There are no specific prerequisites for this blended learning course. Although not essential, it may be advantageous if you have already completed courses in the Diploma pathway and/or have some experience.
Target Audience
This course is aimed at roles such as Business Analysts, Product Owners, Change Mangers, Business and Project Managers and IT project team members. It’s also suitable for those aiming to transition into a business analyst role or take on related responsibilities, equipping them with essential skills to advance their careers.
Learning Objectives
By the end of this course, learners will be able to demonstrate knowledge and understanding of fundamental business analysis concepts, principles, and techniques applicable to the business analyst role. Specifically, learners will be able to demonstrate knowledge and understanding of:
- The role and competencies of a BA
- The strategic context for BA and the BA service framework
- How to investigate the current and target business state
- Define a solution and prepare a business case
- Elicit and manage requirements
- Deliver a solution
Modules
This course consists of fourteen modules:
- What is business analysis?
- The competencies of a business analyst
- The strategic context for business analysis
- The business analysis service framework
- Investigating the business situation
- Analysing and managing stakeholders
- Improving business services and processes
- Defining the solution
- Making the business case
- Establishing the requirements
- Documenting and modelling requirements
- Validating and managing requirements
- Delivering the requirements
- Delivering the business solution
Delivery Method
This Blended Learning course consists of three key stages.
Self-Paced Learning
- Up to 18 hours, completed over a 4-week period prior to the live event.
- It is critical that the self-paced learning is completed prior to joining the live event.
- It is recommended that learners have a minimum of 4 weeks between the course booking and the instructor-led live event to complete the necessary hours of learning.
- The self-paced learning is available 4 weeks prior to the live event and for 12 months following the live event.
Instructor-Led Live Event
- This course has a 2-day live event.
Exams and Assessments
- 1-hour multiple-choice online examination for the BCS Foundation Certificate in Business Analysis.
- There are 40 questions to be completed in 60 minutes. The pass mark is 26 correct answers of 40 (65%).
- Learners will receive an email with details of how to book their online exam. It is recommended the exam is completed within two weeks of attending the course where possible.
- BCS exams take place remotely via QuestionMark Proctoring. When booking your exam, please ensure you book a slot that is after the course has concluded and at a time convenient for you. You will be required to download and install QuestionMark and conduct a compatibility test prior to sitting the exam.
- In order to be eligible to take the associated exam, you are required to provide a valid, government-issued photo ID with a valid signature (e.g. a driving licence or passport), prior to sitting your exam. Failure to produce this ID will result in your examination unable go ahead and you will be subject to charges from the Exam Board.
Reasonable adjustments policy
BCS provides additional time for candidates who have a disability or whose first language is different from the language of the examination paper. Full details can be found in the BCS Reasonable Adjustments Policy, available on the BCS website. To request reasonable adjustments, you must inform the Exam Administration Team as early as possible. A minimum of two weeks' notice is required to process your request. Please note that if you do not notify QA in time or fail to provide the necessary evidence when requested, you may not be granted the additional support outlined in the BCS policy.
To make a request or ask questions, you can contact QA Exam Administration by email at exam.admin@qa.com or by phone at +44 (0)1793 696162.
Frequently asked questions
How can I create an account on myQA.com?
There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.
If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".
If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.
Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.
How do QA’s virtual classroom courses work?
Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.
We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.
How do QA’s online courses work?
QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.
All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.
When will I receive my joining instructions?
Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.
When will I receive my certificate?
Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.