Overview

AIOps Foundation aims to cover the origins of AIOps, including the history behind the term, patterns that preceded it, and the technology context in which it has evolved. Candidates will gain an understanding of the processes of combining big data analytics, machine learning algorithms, automation, and optimization into a single platform.

In this course you will addresses key principles and foundational concepts along with the core technologies of AIOps: big data and machine learning. AIOps Foundation will validate candidates’ understanding of how and why digital transformation, together with the evolution of machine learning, have brought about the rise of AIOps as an indispensable tool in today’s IT Operational landscape.

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Prerequisites

Participants should have:

  • Familiarity with IT terminology and IT related work experience are recommended.

Target Audience

This course is designed for:

  • Anyone focused on IT Operations
  • Anyone interested in software in today’s IT landscape
  • AIOps Architects and Engineers
  • Business Managers, Stakeholders
  • Cloud Engineers
  • Data Engineers and Scientists
  • DevOps Engineers and Practitioners
  • IT Directors
  • IT Managers
  • IT Security Analysts
  • IT Team Leaders
  • Product Owners
  • Scrum Masters
  • Software Engineers
  • Site Reliability Engineers
  • System Integrators
  • AIOps Platform and Tool Providers

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Learning outcomes

By the end of this course, learners will be able to:

  • Clear understanding of the history, origins and current developments of AIOps
  • Define and comprehend basic concepts and key principles within AIOps
  • Understand general concepts of big data and artificial intelligence, and how they relate to
  • AIOps
  • Recognize the relationship between AIOps and MLOps
  • Understand the effectiveness of AIOps deployment and possible benefits
  • Understand the changes in mindset, collaboration and skills for AIOps to be applied in the organization
  • Quantify outcomes of an AIOps implementation leveraging industry standard metrics
  • Understand usual challenges and opportunities of applying AIOps in the organization
  • Visualize the challenges, trends and ethical considerations organizations might face while deploying an AIOps initiative

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Course Outline

Module 1: AIOps Foundation

Module 2: AIOps in the Organization

Module 3: Core Technologies: Data

Module 4: Core Technologies: Machine Learning (ML)

Module 5: AIOPs and Operations Metrics

Module 6: AIOps Use Cases and Organizational Mindset

Module 7: Evaluating AIOps Impact

Module 8: Implementing AIOps in the Organization

Exams and Assessments

This course includes an exam voucher for the associated exam. Successfully passing (65%) the 60-minute examination, consisting of 40 multiple-choice questions, leads to the AIOps Foundation certificate. The certification is governed and maintained by DevOps Institute, a member of the PeopleCert Group.

Hands-On Learning

The course includes various group discussion and individual exercises to reinforce the theory and practice.

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Why choose QA

Need to know

Frequently asked questions

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QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

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When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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