
Build Your Career. Shape Capita’s Future.
Data is more than numbers – it shapes decisions, drives innovation, fuels AI, and powers personalisation. At Capita, data sits at the heart of everything we do. Growing your data skills leads to better outcomes for you, your team, and the business.
The Capita AI, Data and Tech Academy gives you the tools to grow your career through hands-on, role-relevant apprenticeships – no matter your background. Because when you grow, so does Capita.

Welcome to The Data Academy
The Capita AI, Data and Tech Academy
"We are committed to ensuring everyone at Capita has the insights they need to succeed in their roles. Developing incredible data and AI skills through our academy with QA is how we’ll make that happen."
Adolfo Hernandez, CEO, Capita
Boost Your Career with Award-Winning Training
Capita believes in the power of data to drive smarter decisions and greater success. That’s why partnering with QA to bring you a unique opportunity to build invaluable data, AI, and tech skills that will elevate your career.
Receive expert guidance and feedback from a Digital Learning Consultant throughout your apprenticeship. Build cloud expertise with Microsoft and AWS certifications, gain hands-on experience through technical pathways on the QA Learning Platform, and access an AI-powered learning assistant for additional support whenever you need it.
The 4 Programs
Discover: Unlock the Power of Data
Want to solve problems with numbers? Whether you're looking to enhance your skills, drive strategy, or start a new career in data, the Discover program is for you. You’ll master using data to lead, communicate, and make smarter decisions across any role.
Already working with data? Take your skills further with the Empower program. Build on your programming, modeling, and analytical abilities while gaining qualifications to prove it. You’ll have the opportunity to earn a Microsoft Power-BI Certification.
Already managing client projects and working with data? The Enable program lets you formalize your experience with a qualification. Earn a BSc in Digital & Technology Solutions, specializing in Data Analytics, and gain formal recognition of your expertise.
Innovate: Become a Business or Technical Leader
Ready to advance your career as a manager or technical specialist? The Innovate program builds your strategic and commercial skills to drive business performance. You’ll gain leadership skills, master strategy and change management, and dive deep into AI. The result? A qualification equivalent to a master’s level in AI and Data Analytics.

Register here to join an information session to learn more
Join one of our upcoming sessions to gain a better understanding of the programs that are part of Capita's Data Academy. During the session, we will explore:
Program overview – who is it suitable for and how will it benefit your role?
Learning – how you will be supported and learn throughout the program?
Time Commitment – what is the time required to complete this program?
Next Steps – how can I apply to join
To find out more about the Academy programs, please sign up to one of our live sessions below:

Your Data Career, Powered by Progress
Learn, grow, and lead – wherever you are in your data journey.

Discover
Data Skills for Every Role at Capita
If you work with data — or want to — this is for you.
Data is now essential across the business — from customer service to operations, sales to strategy. Develop skills in storytelling, analysis, and data management to turn information into action, whatever your role.
Ideal for:
• Database Admins & Data Analysts
• Customer Service, Sales & Retention
• Operations, Planning & Pensions
• People Teams, CX, Insights & Business Partners
Empower
For Future Analysts, Engineers & Insight Leaders
You already work with data — now it’s time to deepen your skills. Whether you want to advance in analytics, strengthen your programming and modeling, or gain a recognized qualification, this program is your next step.
It’s also a great route into business insight or analyst roles for those looking to pivot.
Ideal for:
- Senior/Data Analysts
- Data Engineers
- Business Consulting
- Risk & Assurance
- Customer Ops (Quality & Insights)
- Pensions Consulting & Actuarial
Complete the Empower program and, if suitable, progress directly into Year 2 of the Enable degree program.
Enable
Become a Data Specialist with a Degree
This degree apprenticeship leads to a recognized bachelor’s qualification, helping you become a subject specialist in data. You’ll gain the skills to manage databases, support strategic decision-making, and drive business change.
Ideal for:
• Aspiring Consultants & Analysts
• Data Analysts & Data Engineers
• Cyber Security Specialists
• Business Analysts
• Network Engineers
• Software Engineers
• Progression from Data Level 4 programs
Innovate
Develop Expertise in AI, Big Data, and Strategy
Gain deep technical knowledge in big data, solution creation, and the latest AI developments including AI ethics. This program prepares you to lead innovation and drive business strategy.
Ideal for:
• Enable graduates progressing to Innovate
• Data Analysis Leads/Managers
• AI Data Specialists
• AI Data Managers
Take our quiz
If you're still unsure about which program is the best fit for you, we recommend taking the quiz below. It will only take a minute of your time, but it can help you in finding the perfect match.