AI, Data and Tech Academy

Build Your Career. Shape Capita’s Future.

Data is more than numbers – it shapes decisions, drives innovation, fuels AI, and powers personalisation. At Capita, data sits at the heart of everything we do. Growing your data skills leads to better outcomes for you, your team, and the business.

The Capita AI, Data and Tech Academy gives you the tools to grow your career through hands-on, role-relevant apprenticeships – no matter your background. Because when you grow, so does Capita.

          

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Why data matters

Welcome to The Data Academy

The Capita AI, Data and Tech Academy

 

"We are committed to ensuring everyone at Capita has the insights they need to succeed in their roles. Developing incredible data and AI skills through our academy with QA is how we’ll make that happen."

Adolfo Hernandez, CEO, Capita

Boost Your Career with Award-Winning Training

Capita believes in the power of data to drive smarter decisions and greater success. That’s why partnering with QA to bring you a unique opportunity to build invaluable data, AI, and tech skills that will elevate your career.

Receive expert guidance and feedback from a Digital Learning Consultant throughout your apprenticeship. Build cloud expertise with Microsoft and AWS certifications, gain hands-on experience through technical pathways on the QA Learning Platform, and access an AI-powered learning assistant for additional support whenever you need it.

Insight sessions

Register here to join an information session to learn more

Join one of our upcoming sessions to gain a better understanding of the programs that are part of Capita's Data Academy. During the session, we will explore:

Program overview – who is it suitable for and how will it benefit your role?

Learning – how you will be supported and learn throughout the program?

Time Commitment – what is the time required to complete this program?

Next Steps – how can I apply to join

To find out more about the Academy programs, please sign up to one of our live sessions below:

England Insight session Scotland Insight session

Your Data Career, Powered by Progress

Learn, grow, and lead – wherever you are in your data journey.

Discover

Data Skills for Every Role at Capita

If you work with data — or want to — this is for you.

Data is now essential across the business — from customer service to operations, sales to strategy. Develop skills in storytelling, analysis, and data management to turn information into action, whatever your role.

Ideal for:
• Database Admins & Data Analysts
• Customer Service, Sales & Retention
• Operations, Planning & Pensions
• People Teams, CX, Insights & Business Partners

Download brochure

Empower

For Future Analysts, Engineers & Insight Leaders

You already work with data — now it’s time to deepen your skills. Whether you want to advance in analytics, strengthen your programming and modeling, or gain a recognized qualification, this program is your next step.

It’s also a great route into business insight or analyst roles for those looking to pivot.

Ideal for:

  • Senior/Data Analysts
  • Data Engineers
  • Business Consulting
  • Risk & Assurance
  • Customer Ops (Quality & Insights)
  • Pensions Consulting & Actuarial

Complete the Empower program and, if suitable, progress directly into Year 2 of the Enable degree program.

Download brochure

Enable

Become a Data Specialist with a Degree

This degree apprenticeship leads to a recognized bachelor’s qualification, helping you become a subject specialist in data. You’ll gain the skills to manage databases, support strategic decision-making, and drive business change.

Ideal for:
• Aspiring Consultants & Analysts
• Data Analysts & Data Engineers
• Cyber Security Specialists
• Business Analysts
• Network Engineers
• Software Engineers
• Progression from Data Level 4 programs

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Innovate

Develop Expertise in AI, Big Data, and Strategy

Gain deep technical knowledge in big data, solution creation, and the latest AI developments including AI ethics. This program prepares you to lead innovation and drive business strategy.

Ideal for:
• Enable graduates progressing to Innovate
• Data Analysis Leads/Managers
• AI Data Specialists
• AI Data Managers

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Take our quiz

If you're still unsure about which program is the best fit for you, we recommend taking the quiz below. It will only take a minute of your time, but it can help you in finding the perfect match.