| Course title | type | code | days | fee |
|---|---|---|---|---|
| SDI – Service Desk Analyst (SDA) |  | SDI-SDA | 3 | £1030 |
| SDI – Service Desk Manager (SDM) | | SDI-SDM | 4 | £1725 |
Training for you and your organisation. Call us on 0845 757 3888 or e-mail us: info@qa.com
QA provides ITIL and service management training; PRINCE2, PMI, APM and ISEB project management training; technical IT training including Microsoft, Oracle training, IBM training, Cisco training, Citrix training, Red Hat training and VMware training; Microsoft Office and other business applications training, management training, managed training services, eLearning and more - around 1500 courses from 39 UK, England, Scotland and Ireland locations: in Banbury Franklin Covey, Birmingham West Midlands, Bournemouth Dorset, Bristol South West, Camberley Surrey Sun, Cheltenham Gloucestershire, Chesterfield Derbyshire, Dublin Fitzwilliam Place, Dublin Glandore Business Centre, Exeter South West, Farnborough Red Hat, Guildford Red Hat, Hinckley East Midlands, Leeds Yorkshire, Leeds Yorkshire (Ring Road), Leeds Yorkshire City Centre, London In Tuition , London King William Street, London Middlesex Street, London Old Broad Street Fast Lane, London Red Hat, London Rosebery Avenue, London Tabernacle Street, London Victoria Microsoft, Manchester Altrincham, Manchester City Centre , Manchester Stockport, Milton Keynes Buckinghamshire, QA On-Line Virtual Centre, Reading Berkshire, Reading Oracle, Scotland Aberdeen, Scotland Edinburgh, Scotland Glasgow, Scotland Glasgow Marriott Hotel, Slough Berkshire, Swindon Wiltshire, Washington Tyne and Wear and Windsor Berkshire Fast Lane.