Service management training

Service Desk Institute

Training courses

Service Desk Institute
Course title typecodedays
SDI – Service Desk Analyst (SDA)Performance courseSDI-SDA3
SDI – Service Desk Manager (SDM)Performance courseSDI-SDM4
  • Key to course types: (What do these mean?)
    • Essentials courses
    • Specialist courses
    • Performance courses
    • Fast-track courses
    • E-learning courses

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