
Service Desk Institute
Training courses
| Course title | type | code | days |
|---|---|---|---|
| SDI – Service Desk Analyst (SDA) | SDI-SDA | 3 | |
| SDI – Service Desk Manager (SDM) | SDI-SDM | 4 |
- Key to course types: (What do these mean?)
- Essentials courses
- Specialist courses
- Performance courses
- Fast-track courses
- E-learning courses
