Business and IT training courses from QA

ITIL® training courses

ITIL® is the globally recognised framework which provides guidance on planning,
designing, implementing, operating and improving high quality IT services.

At a glance

Today’s businesses demand more and more from their IT services. People expect IT to work all the time, and, if it fails, to be fixed instantly. We offer the full suite of ITIL courses and qualifications, for companies and individuals looking to improve the quality and value of their IT services.

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03450 747 999


+44 (0) 1753 898320


01 284 6796


Why choose QA for your ITIL® training?

Taking your ITIL® training with QA gives you all of this:


Frequently asked questions

What are the benefits of implementing ITIL and IT service management training?

ITIL has been proven over twenty years in some of the most demanding IT service environments - from government and public sector organisations to some of the world's leading private companies. ITIL provides a dependable IT service management framework that can help organisations achieve what seems impossible: better service, at lower costs. Download our ITIL infographic for more reasons to implement ITIL training with QA.

Meet our learning specialists

QA Training | Adam Stewart

Adam Stewart

Head of Service Management

QA Training | Terry Ellis

Terry Ellis

Senior/ Principal Lecturer

QA Training | Paul Ramsey

Paul Ramsey

Senior/ Principal Lecturer

QA Training | Alan Holmes

Alan Holmes

Head of Service Management Product Development

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