Overview

The latest revision of EC-Council’s Certified Incident Handler (E|CIH) v3 certified program has been designed and developed in collaboration with cybersecurity and incident handling/response practitioners across the globe. This course includes access to labs and exam voucher.

The ECIH program focuses on a structured approach to the incident handling and response (IH&R) process. This IH&R process includes stages such as incident handling and response preparation, incident validation and prioritization, incident escalation and notification, forensic evidence gathering and analysis, incident containment, systems recovery, and incident eradication. This systematic incident handling and response process creates awareness among the incident responders in knowing how to respond to various types of security incidents happening in organisations today. The types of cybersecurity incidents covered include malware incidents, email security incidents, network security incidents, web application security incidents, cloud security incidents, and insider threat-related incidents.

It is a comprehensive specialist level program, that imparts knowledge and skills on how organisations can effectively handle post breach consequences by reducing the impact of the incident, both financially and reputationally. The learning objectives are emphasised through practical learning with 40% of this course covering hands-on experience of the latest incident handling and response tools, techniques, methodologies, frameworks, etc.

The E|CIH lab environment consists of the latest and patched operating systems including Windows 10, Windows Server 2016, Ubuntu Linux, and OSSIM for performing labs.

Students will have access to over 50 labs, 800 tools, and 4 OSs! as well as a large array of templates, check lists, and cheat sheets.

The ECIH Program is 100% Compliant with the NICE 2.0 Framework AND CREST Framework.

Read more +

Prerequisites

It is recommended that you have at least 1 year of experience in the cybersecurity domain in order to maximize course outcomes.

This course will significantly benefit incident handlers, risk assessment administrators, penetration testers, cyber forensic investigators, venerability assessment auditors, system administrators, system engineers, firewall administrators, network managers, IT managers, IT professionals and anyone who is interested in incident handling and response.

Read more +

Delegates will learn how to

After completing this course you should be able to:

  • Understand the key issues plaguing the information security world
  • Combat the different types of cybersecurity threats, attack vectors, threat actors and their motives, goals, and objectives of cybersecurity attacks
  • Explain the fundamentals of incident management (information security incidents, signs and costs of an incident, incident handling and response and their advantages, etc.)
  • Explain the fundamentals of vulnerability management, threat assessment, risk management, incident response automation and orchestration
  • Master all incident handling and response best practices, standards, cybersecurity frameworks, laws, acts, and regulations
  • Decode the various steps involved in planning incident handling and response program (Planning, Recording and Assignment, Triage, Notification, Containment, Evidence Gathering and Forensic Analysis, Eradication, Recovery, and Post-Incident Activities)
  • Have an understanding of the fundamentals of computer forensics and forensic readiness
  • Comprehend the importance of first response and first response procedure (Evidence collection, packaging, transportation, storing, data acquisition, volatile and static evidence collection, and evidence analysis)
  • Find out anti-forensics techniques used by attackers to uncover cybersecurity incident cover-ups
  • Apply the right techniques to different types of cybersecurity incidents in a systematic manner (malware incidents, email security incidents, network security incidents, web application security incidents, cloud security incidents, and insider threat-related incidents)
Read more +

Outline

Module 1 - Introduction to Incident Handling and Response

  • Overview of Information Security Concepts
  • Understanding Information Security Threats and Attack Vectors
  • Understanding Information Security Incident
  • Overview of Incident Management
  • Overview of Vulnerability Management
  • Overview of Threat Assessment
  • Understanding Risk Management
  • Understanding Incident Response Automation and Orchestration
  • Incident Handling and Response Best Practices
  • Overview of Standards
  • Overview of Cybersecurity Frameworks
  • Importance of Laws in Incident Handling
  • Incident Handling and Legal Compliance

Module 2 - Incident Handling and Response Process

  • Overview of Incident Handling and Response (IH&R) Process
  • Step 1: Preparation for Incident Handling and Response
  • Step 2: Incident Recording and Assignment
  • Step 3: Incident Triage
  • Step 4: Notification
  • Step 5: Containment
  • Step 6: Evidence Gathering and Forensics Analysis
  • Step 7: Eradication
  • Step 8: Recovery
  • Step 9: Post-Incident Activities

Module 3 - Forensic Readiness and First Response

  • Introduction to Computer Forensics
  • Overview of Forensic Readiness
  • Overview of First Response
  • Overview of Digital Evidence
  • Understanding the Principles of Digital Evidence Collection
  • Collecting the Evidence
  • Securing the Evidence
  • Overview of Data Acquisition
  • Understanding the Volatile Evidence Collection
  • Understanding the Static Evidence Collection
  • Performing Evidence Analysis
  • Overview of Anti-Forensics

Module 4 - Handling and Response to Malware Incidents

  • Overview of Malware Incident Response
  • Preparation for Handling Malware Incidents
  • Detecting Malware Incidents
  • Containment of Malware Incidents
  • Eradication of Malware Incidents
  • Recovery after Malware Incidents
  • Guidelines for Preventing Malware Incidents

Module 5 - Handling and Responding to Email Security Incidents

  • Overview of Email Security Incidents
  • Preparation for Handling Email Security Incidents
  • Detection and Containment of Email Security Incidents
  • Eradication of Email Security Incidents
  • Recovery after Email Security Incidents

Module 6 - Handling and Responding to Network Security Incidents

  • Overview of Network Security Incidents
  • Preparation for Handling Network Security Incidents
  • Detection and Validation of Network Security Incidents
  • Handling Unauthorized Access Incidents
  • Handling Inappropriate Usage Incidents
  • Handling Denial-of-Service Incidents
  • Handling Wireless Network Security Incidents

Module 7 - Handling and Responding to Web Application Security Incidents

  • Overview of Web Application Incident Handling
  • Web Application Security Threats and Attacks
  • Preparation to Handle Web Application Security Incidents
  • Detecting and Analysing Web Application Security Incidents
  • Containment of Web Application Security Incidents
  • Eradication of Web Application Security Incidents
  • Recovery from Web Application Security Incidents
  • Best Practices for Securing Web Applications

Module 8 - Handling and Responding to Cloud Security Incidents

  • Cloud Computing Concepts
  • Overview of Handling Cloud Security Incidents
  • Cloud Security Threats and Attacks
  • Preparation for Handling Cloud Security Incidents
  • Detecting and Analysing Cloud Security Incidents
  • Containment of Cloud Security Incidents
  • Eradication of Cloud Security Incidents
  • Recovering from Cloud Security Incidents
  • Best Practices Against Cloud-based Incidents

Module 9 - Handling and Responding to Insider Threats

  • Introduction to Insider Threats
  • Preparation for Handling Insider Threats
  • Detecting and Analysing Insider Threats
  • Containment of Insider Threats
  • Eradication of Insider Threats
  • Recovery after Insider Attacks
  • Best Practices Against Insider Threats
Read more +

QA awarded EC-Council ATC of the Year 2023

Click here to see all our EC Council courses

Special Notices

You will receive your Pearson Vue exam voucher in your course fee, and will need to arrange this at Pearson Vue testing facility.

Once you have completed the course, please submit the course evaluation via the ASPEN portal for your exam voucher to be released.

The EC Council exam is taken post-course, and EC Council recommend additional post-course study in order to fully prepare for it.

Your 6 month access to the iLabs platform will commence once you complete the course.

Please note - Commencing January 1st, 2019, EC-Council will no longer ship out physical certificates. EC-Council certified members can continue to download their e-Certificates from the ASPEN portal. Certified members who still wish to receive a physical certificate may request one via 'certsupport@eccouncil.org'. Printed certificate requests in the UK will cost $75 ($50 for the US).

Dates & Locations

Cyber Security learning paths

Want to boost your career in cyber security? Click on the roles below to see QA's learning pathways, specially designed to give you the skills to succeed.

= Required
= Certification
AI Security
Application Security
Cyber Blue Team
Cybersecurity Maturity Model Certification (CMMC)
Cloud Security
DFIR Digital Forensics & Incident Response
Industrial Controls & OT Security
Information Security Management
NIST Pathway
Offensive Security
Privacy Professional
Reverse Engineer
Secure Coding
Security Auditor
Security Architect
Security Risk
Security Tech Generalist
Vulnerability Assessment & Penetration Testing

Cyber Defensive Operations learning paths

Want to boost your career in Cyber Defensive Operations? View QA's learning pathways below, specially designed to give you the skills to succeed.

= Required
= Certification
Cyber Blue Team
DFIR Digital Forensics & Incident Response
Security Tech Generalist
Need to know

Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

Let's talk

A member of the team will contact you within 4 working hours after submitting the form.

By submitting this form, you agree to QA processing your data in accordance with our Privacy Policy and Terms & Conditions. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.