Job Details

Job Details:

Main role / Responsibilities: [will include but not be limited to]:

  • Providing technical support to customers via remote assistance, over the phone and face to face on site
  • Fixing various issues with primarily Windows PCs
  • Hardware repairs of PCs and Servers
  • Logging tickets and recording tasks on the system
  • Working in an existing team of technical experts

Desired qualities, skills and knowledge:

  • Understanding of working with computers and hardware
  • Experience of customer service would be beneficial
  • Hardworking and eager to learn
  • Organised and proactive.
  • Driving licence or learning to drive would be essential for this role

Desired qualification requirements:

Must have 3 GCSEs A-C/9-4 Grades plus Maths and English grade D/3 or Equivalent)

Working week: Monday – Friday 9:00am- 5:30pm

Salary: £170 a week

Future prospects:

92% of QA Apprentices secure permanent employment after finishing their apprenticeship.Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

Apply now

Apply now