Job Details

Job Details:

Working for a successful Property company in Central Edinburgh you will gain an Apprenticeship in Business Administration. You will join the lettings team as an apprentice lettings assistant.

Our client is invested in developing young people in the workplace with a history of successful apprentices. Recent apprentices completing their apprenticeships have been promoted within the business. The objective of this role is for the role holder, to learn an office based skill set and demonstrate the on the job learning in the workplace.

Key Responsibilities:

Support our Front of House reception by:

  • Meeting and greeting clients at our City reception
  • First in line to answer incoming telephone calls and dealing with enquiries, gaining as much information from the caller to enable a correct and positive response
  • Keeping the reception area clear of debris

Support our Letting team by:

  • Tenant Application Processing – Accurate data and document management
  • Communication with Tenants viewing property
  • Preparing Property Viewer and Landlord packs
  • Key preparation – maintaining and auditing the inventory
  • Property database maintenance – accurate data entry
  • Office waste and recycling

Required Skills:

  • A command of other languages is of benefit, but not essential
  • Experience of operating MS Office Applications – Word, Excel, PowerPoint
  • Positive and clear communicator, verbally and in writing
  • Flexibility to learn new skills – transactional physical tasks and behavioral skills
  • Ability to become confident overtime with the training provided and demonstrate the skills learnt

Alignment to our Core Competencies, key performance indicators in this role are:

  • Punctual attendance
  • Becoming a confident communicator - Demonstrate learning by answering customer enquiries directly
  • Able to organise own tasks and prioritise your daily routine

Additional Information:

  • Monday – Friday, 37.5
  • Shift to be confirmed (0800-1630, 0830-1700, 0900-1730 or 0930-1800)
  • £10,000 - £14,000
  • 28 days holidays including all bank holiday and 3 personal days per year. (Holidays are challenging to accommodate from mid-June to mid-September due to operational business requirements)
  • Company pension - employer contributions matched up to a cap of 5%

Future Career Progression:

  • If you do well within the apprenticeship there will be promotion possibilities within the organisation
  • As your role and responsibilities grow your salary will be reflective of this

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

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