About this course

Course code TPD84504GC10
Duration 3 Days

This hands-on Oracle Commerce: Managing Your Site Using the Business Tools training will teach you how to use Oracle Commerce to manage a fully functioning site. Using Commerce Reference Store (CRS), expert Oracle University instructors will help you explore all major areas of the business tools so you can learn how to create a personalized site experience for each customer.This course is appropriate for on-premises deployments only.Learn To:Strengthen customer relationships with dynamic personalization and scenarios.Manage your catalog, other site content and business processes.Apply Oracle Commerce technologies to business-critical problems.Utilize best practices when designing and managing your site.Promote upsell and cross-sell opportunities.Create a personalized site experience for each customer.Benefits to YouBy enrolling in this course, you'll develop the knowledge and skills to apply Oracle Commerce technologies to your organization's needs. You'll learn about Core Commerce Platform and Guided Search and Navigation capabilities; this knowledge will help you develop an understanding of where to customize your environment to maximize effectiveness. Furthermore, you'll walk away from this course with a better understanding of how to approach key design decisions when planning your organization's site.Engage in Hands-On Exercises The hands-on lab exercises begin with a guided tour of Oracle Commerce features and then move into more advanced skill building. You will have a chance to explore all major areas of the Oracle Commerce business tools.Explore the Commerce Reference Store Using CRS as the reference application, you will use the business tools to perform tasks to manage a typical site. You will use the Business Control Center to manage site assets and Experience Manager to manage page experiences.Live Virtual Class FormatA Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.


  • Experience with the software development cycleUnderstanding of marketing and business processesUnderstanding of basic Web development is helpful

Delegates will learn how to

  • Configure personalized guided search and navigation
  • Manage and publish all manner of web site content
  • Segment customers into meaningful groups and deliver content based on their preferences and behavior
  • Market products more effectively using cross-selling and upselling features
  • Develop detailed business requirements for specific scenario needs
  • Personalize customers’ web site experience with targeters, slots and scenarios
  • Apply Oracle Commerce technology to business-critical problems
  • Create and manage Oracle Commerce product catalogs
  • Create and deliver individualized pricing and promotions


Introduction to Oracle Commerce

  • Capabilities and features of the Oracle Commerce
  • Core Commerce Platform
  • Guided Search and Navigation
  • The Business Tools
  • Commerce Reference Store overview

The Business Tools

  • Creating the site experience
  • The Business Control Center (BCC)
  • Experience Manager (XM)


  • Asset types
  • Browsing and editing assets
  • Creating new assets
  • Comparing asset versions


  • Understanding projects
  • Project preview and visual merchandising
  • Project tasks
  • Project assignments
  • Emergency projects

Workflows and Tasks

  • Default and custom workflows
  • Roles and tasks
  • Asset lifecycle and locking
  • Rollback
  • Asset editing conflict resolution

The Product Catalog

  • The catalog hierarchy
  • Catalog assets: Products, Categories, and SKUs
  • Advanced editing
  • Working with projects and assets in Merchandising


  • The item pricing process
  • Standard pricing vs. price lists
  • Editing prices in products, SKUs, and price lists
  • Volume pricing
  • Assigning price lists to users


  • Item, order, and shipping promotions
  • Promotion templates
  • Multiple promotions and stacking rules
  • Promotion filters and non-discountable
  • Global and individual promotions
  • Promotions visibility


  • Creating, delivering, and redeeming coupons
  • Creating and exporting coupon batches


  • Promotion Upsells
  • Cross selling and upselling
  • Featured products
  • Recommendations


  • Common multisite approaches
  • Data sharing and site groups
  • Site administration in the BCC
  • Multisite best practices


  • The user profile
  • User segments
  • Preview users


  • Building and managing Scenarios
  • Using Scenario templates


  • Slots
  • Targeters
  • Content groups
  • Personalized email

Page Experience

  • Experience Manager driven pages
  • Content folders and items
  • Content triggers
  • Boost and bury
  • Experience Manager preview

Testing Changes

  • The staging environment
  • One-off deployment target
  • Preview server

3 Days


This is a QA approved partner course

Delivery Method

Delivery method

Virtual learning

Recreates a classroom experience online, enabling full interactions with the learning professional leading the course.

Find dates and prices

Sorry, we don't have any public dates scheduled for this course, but it can be run as a closed event for your company.
Please contact us for details on alternative ways we can help you 01753 898320 or email us at info@qa.com.

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