About this course

Course type Performance Plus
Course code QAASFBOE
Duration 2 Days
Special Notices

*Please Note: Due to additional security measures, Microsoft now require a credit/debit card in order to add the Domestic calling plan. This is used throughout the course so please ensure you bring a card with you to the training event. AMEX cards are also supported.*

This two-day instructor-led course will provide delegates with the knowledge and skills to configure and manage Skype for Business Online, a key component of Office 365. In this course, delegates learn how to manage and configure Skype for Business Online to enable their organization's users to use a unified communications platform for instant messaging, presence, online meetings and audio and video conference calling.

Target Audience:

The primary audience is IT professionals with experience of Office 365, who want to learn how to manage and configure Skype for Business Online and look at new ways for their organization to communicate effectively.

Prerequisites

  • Basic understanding of 'cloud' concepts
  • Understanding of traditional audio and video conferencing calls, instant messaging and presence
  • Experience with Office 365 core components such as user IDs
  • Familiarity with Skype or Lync use
  • Experience with PowerShell
  • *Please Note: Due to additional security measures, Microsoft now require a credit/debit card in order to add the Domestic calling plan. This is used throughout the course so please ensure you bring a card with you to the training event. AMEX cards are also supported.*

Outline

Module 1 – Introducing Skype for Business Online in Office 365

This module covers an overview of the service, the available subscription plans, and also how to sign up for Office 365 for Enterprises.

  • Office 365 Service Overview
  • Office 365 Subscription Plans
  • Comparing Office 365 Enterprise Plans
  • Skype for Business Online Service Overview
  • Skype for Business Online Standalone Plans
  • Signing Up for an Office 365 Plan

Module 2 – Introducing the Office 365 Management Interfaces

This module covers the Office 365 Admin Center and the Skype for Business Admin Center as well as the Skype for Business Online Connector module for Windows PowerShell, used to manage Office 365.

  • Signing In to Office 365
  • Exploring the Office 365 Admin Center
  • Modifying the Office 365 Admin Center
  • Introducing the Skype for Business Admin Center
  • Skype for Business Online Windows PowerShell Module

Module 3 – Administering Skype for Business Online Users

This module covers the administration of users in Skype for Business Online using both the Skype for Business Admin Center and Windows PowerShell.

  • Configuring User Properties
  • Filtering and Searching for Users
  • Configuring SFBO Users with Windows PowerShell

Module 4 – Administering Skype for Business Online Organization Settings

This module covers the configuration of organization settings for presence, mobile notifications and external access and external communications in Skype for Business Online using both the Skype for Business Admin Center and Windows PowerShell.

  • Configuring Organization General Settings
  • Configuring Organization External Communications Settings
  • Configuring Organization Settings with Windows PowerShell

Module 5 – Skype Meeting Broadcast

This Module covers Skype Meeting Broadcast. A feature of Skype for Business Online and Office 365 that enables you to schedule, produce, and broadcast meetings or events to online audiences up to 10,000 attendees within the Skype Meeting Broadcast portal. This module covers how to access and configure Skype Meeting Broadcast including default settings and scheduling and managing meetings.

  • Configuring Skype Meeting Broadcast
  • Running a Skype Meeting Broadcast

Module 6 – Using Skype for Business Online Reports

This module covers how to access and run the various Skype for Business Online reports using the Office 365 Admin Center and Windows PowerShell.

  • Running Skype for Business Online Reports

Module 7 – Exploring the Skype for Business Online Troubleshooting Tools

This module covers the Skype for Business Online Sign-in Troubleshooter, the Microsoft Connectivity Analyzer and Microsoft Remote Connectivity Analyzer tools, and the Skype for Business Online External Communications Setup tool.

  • Using Skype for Business Online Sign-in Troubleshooter for Admins
  • Using the Microsoft Connectivity Analyzer
  • Using the Microsoft Remote Connectivity Analyzer
  • Setting up Skype for Business Online External Communications

Module 8 – Overview of Skype for Business Online in a Hybrid Environment

This module covers preparing and deploying a hybrid environment, configuring federation between Skype for Business Server and Skype for Business Online, configuring federation for an audio conferencing provider, migrating users from Skype for Business on-premises to Skype for Business Online, and administering users in a hybrid Skype for Business environment

  • Overview of Hybrid Deployments for Skype for Business
  • Configuring Hybrid from Skype for Business Online to Skype for Business Server
  • Preparing to Migrate Users from Skype for Business Online
  • Migrating Online Users to Skype for Business Server
  • Configuring Hybrid from Skype for Business Server to Skype for Business Online
  • Preparing for a Hybrid Deployment with Skype for Business Online
  • Configuring Federation with Skype for Business Online
  • Configuring Federation with an Audio Conferencing Provider
  • Moving Users to Skype for Business Online

Module 9 – Skype for Business Online Cloud PBX

This module covers the options for configuring telephony solutions for the cloud. It will show the options for configuring solutions for organizations with or without current on-premise Skype for Business

  • Cloud Connector Edition
  • Hybrid Voice
  • PSTN Calling
  • Enable users for Cloud PBX using PowerShell
  • Cloud PBX Call Queues
  • Cloud PBX Auto Attendant
Performance Plus

2 Days

Duration
Delivery Method

Delivery method

Classroom / Attend from Anywhere

Receive classroom training at one of our nationwide training centres, or attend remotely via web access from anywhere.

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