It is expected that delegates on this course will have detailed knowledge of the following areas:

Configuring Exchange to Work with Other SMTP Systems

• Send and Receive Connectors
• Accepted Domains
• Remote Domains
• Required DNS Records
• Identifying Authorised servers with PTR and SPF Record

Configuring Recipients

• Configuring and Managing Recipients including Mailboxes, Mail Users, Mail Contacts, Distribution Groups, Dynamic Distribution Groups.
• Email Address Policies
• Address Book Policies
• Hierarchical Address Books
• Use of the Scripting Cmdlet Extension Agent

Client Access

• Device Access Rules
• ActiveSync Mailbox Policy
• Client Certificate Authentication
• Configuring Client Access Virtual Directories
• Throttling Policies
• Configuring Auto Discover
• Configuring Cross Forest Auto Discover
• Namespace Planning
• Troubleshooting and Testing Client Connectivity
• Designing, Installing and Replacing SSL Certificates

Auditing Exchange

• Auditing Administrative Access
• Auditing Mailbox Access

Workflow, Messaging Policy and Compliance

• Message Moderation
• Transport Rules
• Managing Queues
• Retention Tags and Policies
• Outlook Protection Rules
• Message Classification

Implementing Backup and Recovery

• Backing up and Restoring Exchange Databases and Server
• Recovery Databases
• Recovering Data from a lagged Database Copy
• Recovering Messages from Mailbox Databases
• Deliver and Redeliver Mail to alternate data centre

Security

• Role Based Access Control (RBAC)
• Configuring Domain Security
• Configuring TLS
• Configuring S/MIME
• Choosing appropriate Security Features to meet business requirements
• Split Permissions (Differences between RBAC & AD)
• Configuring Exchange 2010 Edge Servers
• Configuring Anti-Spam Settings
• Designing & Configuring AD RMS for Exchange

High Availability

• Designing, Creating, Configuring and Monitoring a Database Availability Group (DAG) in Single and Multiple sites

Installing Exchange

• Designing and Preparing Active Directory
• Delegating Permissions for Installing Exchange

Module 1 - Overview and Installation

• Exchange Server 2013 Architecture
• Exchange Server 2013 Versions and Licensing
• Exchange Server 2013 Admin Tools
• Exchange Server 2013 Security Model
• Exchange Server 2013 Installation

Module 2 -Exchange 2013 Transport

• Delivery Groups
• Transport Architecture
• Transport High Availability
• Connectors
• Managing Queues
• Transport Security
• Changes in anti-spam
• Antimalware

Module 3 - Performance, Monitoring and Auditing

• Managed Availability
• Workload Management
• Auditing

Module 4 - Unified Messaging

• Introduction to Unified Messaging
• What is Unified Messaging
• Unified Messaging Technology Primer
• Unified Messaging Architecture
• Unified Messaging Components
• Integrating Unified Messaging with a Telephone System
• Integrating Unified Messaging with Microsoft Lync Server
• Integrating Unified Messaging with Office 365
• Configuring UM to support multiple languages

Module 5 - Mailbox Role and Recipients

• The Exchange 2013 Store
• Public Folders
• Mailboxes
• Groups

Module 6 - High Availability

• Upgrading DAGs
• Creating DAGs
• Maintenance Mode
• Managed Networks
• Lagged Copy Enhancements
• Database Changes
• Automatic Reseed
• Failover
• Automatic Recovery from Storage Failure
• Single Copy Alert Enhancements
• Quorum
• Multi-Site

Module 7 - Client Access

• What the Client Access Server Does
• Client Access Architecture
• Namespace Planning
• Outlook
• Outlook Web App (OWA)
• Office Web Apps Server Integration

Module 8 - Compliance, Archiving & Discovery

• Goals / Features
• Transport Rules
• Data Loss Prevention (DLP)
• In-place e-Discovery
• Changes to Litigation / Legal Hold

Module 9 - Coexistence with other Systems

• Sharing without Federation
• Sharing with Federation
• Coexisting with Office 365

Module 10 - Upgrading to Exchange 2013

• Planning the Upgrade
• The Upgrade Process
• Coexistence Issues