About this Course

Code TPZL1_D8L77
Duration 3 Days

This course covers managing the servers and users in an existing IBM Lotus Domino 8.5 and IBM Lotus Notes 8.5 infrastructure. In this course, you will perform standard server maintenance and troubleshooting tasks, as well as registering and maintaining Lotus Notes and non-Lotus Notes users.


The target audience for this course is system administrators who are new to Lotus Domino 8.5 and have an understanding of Lotus Domino and Lotus Notes foundational concepts and the ability to navigate in Lotus Domino Administrator; who will be responsible for monitoring and maintaining an existing Lotus Domino 8.5 infrastructure, and who will be responsible for managing Lotus Notes and non-Lotus Notes users in a Lotus Domino domain.

The prerequisites for this course include completion of the following IBM Lotus Domino 8.5 courses or equivalent knowledge, skills, and experience.

  • IBM Lotus Domino 8.5 System Administration Operating Fundamentals (D8L75) is required.
  • Building the IBM Lotus Domino 8.5 Infrastructure (D8L76) is recommended.

Delegates will learn how to

  • Manage users.
  • Manage groups.
  • Manage both Lotus Notes and non-Lotus Notes clients.
  • Deploy composite applications.
  • Manage servers.
  • Update servers.
  • Configure server monitoring.
  • Monitor server performance.
  • Monitor servers with Domino Domain Monitoring.
  • Use the certification authority process to migrate certifiers and register users.
  • Resolve server problems.
  • Resolve replication problems.
  • Recover a Domino server.
  • Resolve user problems.


Lesson 1: Managing IBM Lotus Domino Servers and Users

Topic 1A: Adding Users

  • The Worldwide Corporation Business Scenario
  • The Worldwide Corporation Configuration
  • Components of a Lotus Notes ID
  • Using Policy Settings for Setting Up and Managing Users
  • Options for Adding Users

Topic 1B: Changing a User Name

  • Administration Tasks
  • The Administration Process
  • Components of a User Name
  • Reasons to Change User Names
  • Name Change Requirements
  • Advantages of the Administration Process
  • User Name Change Options
  • What Happens When a User Ignores the Request?
  • The User-Initiated Name Change Request Process

Topic 1C: Moving User Mail Files

  • Reasons to Move Users
  • The Role of the Administration Process in Moving Mail Files
  • Updating the User Location Document

Topic 1D: Extending an IBM Lotus Notes ID Expiration Date

  • Certificate Expiration and Recertification
  • Ways to View Certification Expiration Dates
  • Access Requirements for Recertifying a User

Topic 1E: Using the ID Vault to Secure User IDs

  • The Importance of Protecting ID Files
  • What is the Lotus Notes ID Vault?
  • Benefits of Using the ID Vault
  • Securing ID Files

Topic 1F: Deleting Users

  • When to Delete Users
  • Retaining Mail File Information
  • Securing the Domino Environment from Deleted Users

Topic 1G: Changing a User Location Within the Organizational Hierarchy

  • Reasons to Change a User Location
  • Certifier Change Requirements
  • How to Change a User Location Within the Organizational Hierarchy

Lesson 2: Managing Groups

Topic 2A: Creating Groups

  • Groups
  • Default Groups
  • Group Types
  • Auto-Populated Groups
  • Nested Groups
  • Group Management Tasks
  • Need for New Groups
  • Group Naming Considerations
  • Deny List Only Groups

Topic 2B: Renaming Groups

  • Need for Group Renaming
  • The Role of the Administration Process in Group Renaming
  • Access Required to Change a Group Name

Topic 2C: Deleting Groups

  • Using the Administration Process to Delete Groups
  • Group Deletion Requirements

Topic 2D: Changing Group Membership

  • Needs for Changing Group Membership
  • View Group Membership

Lesson 3: Managing IBM Lotus Notes and Non-Lotus Notes Clients

Topic 3A: Setting Up Non-IBM Lotus Notes Users

  • Non-Lotus Notes Client Users
  • Registered and Unregistered Users
  • Methods for Registering Users
  • Anonymous Access and Non-Registered Users
  • Mail File URLs
  • Distributing Non-Lotus Notes User Login Information

Topic 3B: Upgrading IBM Lotus Notes Clients

  • Lotus Notes Smart Upgrade
  • Setting Up Lotus Notes Smart Upgrade
  • The Smart Upgrade Kits Application
  • Smart Upgrade Tracking
  • The Smart Upgrade Tracking Reports Application
  • The Smart Upgrade Tracking Process

Topic 3C: Managing Roaming Users

  • Types of Roaming
  • The Roaming Process
  • Advantages of Roaming
  • Roaming Considerations
  • Roaming User Settings
  • The Role of the Administration Process in Managing Roaming Users

Lesson 4: Deploying Composite Applications

Topic 4A: Composite Application Deployment Fundamentals

  • Composite Applications
  • Components, Component Views, and Portlets
  • Wiring
  • Simple Object Access Protocol
  • Web Services
  • The Composite Application Development and Deployment Process
  • Component Types and File Formats for Composite Applications
  • Client Types for Accessing Composite Applications
  • Tools to Develop Composite Applications
  • Tools to Assemble Composite Applications
  • Deployment Tasks
  • Composite Application Deployment Platforms

Topic 4B: Accessing Composite Applications on IBM WebSphere Portal

  • Benefits of Portal-Based Composite Applications
  • The Lotus Notes Server Client Installer (SCI)
  • The Home Portal Account

Topic 4C: Introduction to Composite Application Provisioning

  • Eclipse Update Sites
  • Provisioning
  • Features vs. Plug-ins
  • Eclipse Update Site Implementation Requirements

Topic 4D: Configuring Clients for User-Initiated Updates

  • The Update Manager
  • Policy Settings for User-Initiated Updates

Lesson 5: Managing Servers

Topic 5A: The Server Console Window

  • The Server Console Window
  • Server Console Window Best Practices

Topic 5B: Defining Backup Processes

  • Backup Scenarios
  • Backup Methods
  • ID Vaults and Backups
  • Backup Utilities
  • Backup Best Practices
  • The Process for Maintaining Current Data
  • Media Reuse Guidelines

Topic 5C: Using Transaction Logging

  • Transactions
  • Transaction Logging
  • Transaction Logging Benefits
  • Database Instance IDs
  • DBIID Reassignments
  • Transaction Logging Styles
  • Transaction Logging Performance Considerations
  • Transaction Logging Schedule Best Practices
  • Disabling Transaction Logging for an Application

Topic 5D: Managing Disk Space

  • What is Domino Attachment and Object Service?
  • Benefits of Implementing DAOS
  • What is the Domino On-Disk Structure?
  • Benefits of Using ODS 51 in Lotus Domino 8.5
  • Implementation Best Practices

Topic 5E: Enabling View Logging

  • View Logging
  • View Logging Considerations
  • View Logging and the Database Design

Topic 5F: Logging and Analyzing Activity Data

  • Activity Logging
  • Activity Log Data Users
  • Activity Logging Fields
  • Methods for Analyzing Activity Log Data

Topic 5G: Automating Server Tasks

  • Server Maintenance Tasks
  • Program Documents
  • Methods for Automating Tasks
  • Advantages of Program Documents

Topic 5H: Evaluating Server Settings with Domino Configuration Tuner

  • The Domino Configuration Tuner
  • Benefits of Using DCT

Lesson 6: Updating Servers

Topic 6A: Finding Instances of a Server Name

  • The Find Server Tool
  • The Role of the Administration Process in Finding Server Names

Topic 6B: Placing a Server Out of Service

  • Decommissioning
  • The Decommission Server Analysis Tool
  • Decommissioning is a Manual Process

Topic 6C: Updating a Server ID

  • Reasons to Update a Server ID
  • Extending a Server Expiration Date
  • Certifier Key Rollover

Topic 6D: Authenticating with Other Organizations

  • Cross-Certification
  • The Cross-Certification Process
  • Certifier-to-Certifier Cross Certification
  • Certifier-to-Server Cross Certification
  • Server-to-Server Cross-Certification
  • Revoking the Cross-Certificate
  • Cross-Certification Methods
  • Safe Copies

Topic 6E: Providing Internal and External Server Access

  • Controlling Administrator Access
  • Access to Create Applications
  • Best Practices for Access Control
  • Requirements for External Access to a Server
  • Server Access Field Settings for External Access
  • Application Security Mechanisms for External Access

Lesson 7: Setting Up Server Monitoring

Topic 7A: Examining Server Monitoring Tools

  • Server Tasks
  • Statistics and Events
  • Server Monitoring Tasks
  • Server Monitoring Templates and Applications
  • Information Logged in Server Monitoring Applications
  • The Statistic Collector Task and the Monitoring Results Application

Topic 7B: Creating Event Generators

  • Event Generators
  • What Happens When an Event is Generated?
  • Default Event Generators
  • Event Security Levels

Topic 7C: Using Event Handlers

  • Event Handlers
  • Event Handler Notification Methods
  • Event Handler Program Parameters
  • Setup Wizards for Creating Event Handlers

Topic 7D: Automating Tasks by Using Agents

  • Agents
  • Options for Running Agents
  • Agent Trigger Events
  • The Agent Manager Task
  • Notes.ini Agent Logging Syntax
  • Agent Logging Options
  • The Agent Log View
  • Agent Manager Best Practices

Lesson 8: Monitoring Server Performance

Topic 8A: Viewing Statistics

  • The Statistics Collection Process
  • The show stat Console Command

Topic 8B: Monitoring Server Statistics and Tasks

  • Server Monitor
  • Server Monitor Views
  • Default Server Monitor Tasks and Statistics

Topic 8C: Monitoring the Server with the IBM Lotus Domino Web Administrator

  • The Domino Web Administrator
  • The Domino Web Administrator Application

Topic 8D: Monitoring Servers by Using the IBM Lotus Domino Console

  • The Lotus Domino Console
  • Lotus Domino Console Advantages
  • The Lotus Domino Console Components
  • Console and Controller Commands
  • Issuing Commands in Lotus Domino Console

Lesson 9: Monitoring Servers with Domino Domain Monitoring

Topic 9A: Configuring Domino Domain Monitoring

  • Domino Domain Monitoring
  • Domino Domain Monitoring Versus Other Monitoring Tools
  • Domino Domain Monitoring Architecture
  • Probe Types
  • Domino Domain Monitoring Administration Applications
  • Default Probes

Topic 9B: Controlling Reported Events by Using Event Filters

  • Event Filters
  • Simple and Enhanced Events

Topic 9C: Creating Collection Hierarchies

  • Collection Hierarchies
  • The Data Roll-Up Process

Topic 9D: Taking Corrective Action

  • Corrective Actions
  • Common Actions
  • Modular Documents
  • The Server and Addin Task Document
  • Automatic Launch of the DDM Application

Lesson 10: Using the Certification Authority Process

Topic 10A: Migrating Existing Certifiers to the CA Process

  • Certification Authorities
  • The Domino CA Process
  • Benefits of the CA Process
  • The Registration Authority Role
  • The Issued Certificate List Application
  • The Certificate Revocation List
  • CA Process Administrators

3 Days

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

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