About this Course

Code TPZL1_9F51
Duration 4 Days

IBM Tealeaf Customer Experience on Cloud is a software as a service (SaaS)-based analytics solution for web, mobile web and native mobile applications. It helps customers understand and improve the overall user experience by analyzing behavioral problems from large and complex data sets.

This course provides a practical explanation of best practices in using Tealeaf for analyzing and optimizing web-sites, all within the context of real-world scenarios. Those who complete this course will have the knowledge how to plan and execute analysis in IBM Tealeaf on Cloud, as well as how to link them with business results and goals.

Delegates will learn how to

Participants will learn about best practices in analyzing issues in web and mobile application impacting the performance of the business. The course will provide the knowledge necessary to plan and execute the project as well as will explain how to quantify business impact of issues and deliver business value out of the analysis.

Outline

The following topics will be covered during this course:

  • Unit 1: Introduction
  • Unit 2: User Training - Fundamentals
  • Unit 3: Events and Reports
  • Unit 4: Tealeaf CX on Cloud Overstat
  • Unit 5: Organizational Admin

4 Days

Duration
Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

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