About this course

Course code TPOMW120
Duration 5 Days

This 5-day instructor-led course focuses on the essential administrative tasks for HP Operations Manager on Windows. You will learn how to effectively monitor, manage, and report on the health and performance of systems and applications in a heterogeneous IT environment using HP Operations Manager on Windows. The course reinforces concepts with extensive hands-on lab exercises.

This course is intended for anyone tasked with the administration of HP Operations Manager 9.0 on Windows.

Prerequisites

For best results, students should have working knowledge of, or formal training in, the following:

  • Fundamentals and administration of a Windows operating system
  • Understanding of the basic elements of ITIL and ITSM
  • Knowledge of network management and network management common protocols, such as TCP, UDP, and IP

See HP Software Education web sites for HP courses that can help meet these prerequisites.

Target group description

For Operations Manager 9.0 on Windows administrators

Delegates will learn how to

At the end of the course, you will be able to:

  • Create and modify user (operator) accounts for HP Operations Manager
  • Configure system and application monitoring through policies
  • Configure automatic responses to system or application problems
  • Perform basic HP Operations Manager agent installations
  • Configure nodes, node groups, message groups, tools, policy groups, and other essential elements for use by both administrators and operators
  • Use the Web Console or Management Console to perform day-to-day tasks on messages
  • Configure policies, messages, and commands for use in dealing with enterprise activities
  • Choose appropriate techniques for managing devices using policies
  • Use the Management Console to perform common administrative functions
  • Administer and maintain HP Operations Manager, its database, and users, including backups of the environment
  • Perform tasks to manage messages and message content
  • Access HP Reporter and Performance Manager from HP Operations Manager

Outline

Module 1: Introduction

  • OMW and IT management
  • OMW general features and components

Module 2: Basic OMW Architecture

  • OMW application components
  • Managed node and server elements
  • OMW documentation

Module 3: Using Consoles in OMW

  • Web Console elements
  • Managing messages with the Web Console
  • Message attributes
  • Filtering messages in the Web Console
  • Management Console components
  • Managing messages with the Management Console
  • Filtering messages in the Management Console

Module 4: From Event to Message

  • Event sources
  • Event structure
  • Policy types and structure
  • Role of the OMW server

Module 5: Managing Nodes in OMW

  • Node configuration editor
  • Node discovery
  • Adding managed nodes
  • Node properties
  • Node groups

Module 6: OMW Agent Installation

  • Installing OMW agent software on Windows nodes
  • Installing OMW agent software on UNIX/Linux nodes
  • Using SSH tools for agent installation
  • The OV core ID
  • Certificate requests
  • Uninstalling agent software

Module 7: Policy Management

  • Organizing policies and policy groups
  • Creating new policies
  • Managing policy versions
  • Deploying policies

Module 8: Configuring Policy Rules

  • Policy Source tab
  • Rules in policies
  • Rules and message properties
  • Message attributes

Module 9: Pattern Matching

  • Role and rules of pattern matching in OMW
  • Standard and special characters
  • Pattern matching expressions
  • Variables in expressions and message attributes
  • Testing patterns in a rule and a rule set

Module 10: Configuring Actions

  • Adding instructions
  • Automatic and operator-initiated actions
  • Instrumentation and categories
  • Deploying instrumentation
  • Custom message attributes

Module 11: Logfile Entry Policies

  • Logfile encapsulator processing
  • Logfile entry policy conditions
  • Binary logfiles and multi-line log files
  • Log file discovery

Module 12: Open Message Interface Policies

  • Message interceptor and opcmsg command
  • Conditions and options

Module 13: SNMP Interceptor Policies

  • The SNMP trap interceptor
  • SNMP traps as events
  • SNMP interceptor policy and conditions
  • Policy deployment options

Module 14: WMI Policies

  • WMI overview and configuration
  • Defining conditions for a WMI policy
  • Using the WMI browsers

Module 15: Measurement Threshold Policies

  • Measurement threshold policy sources
  • Defining thresholds
  • Start, continue, and end actions
  • External monitors and the opcmon command
  • Multiple instance concepts
  • Automatic message key generation

Module 16: Service and Process Monitoring

  • Service and process monitoring
  • Defining conditions for service or process monitoring

Module 17: Basic Message Reduction

  • Agent-based message suppression
  • Time- and counter-based suppression
  • Server-based message reduction
  • Message keys and correlation
  • Message storm configuration

Module 18: Managing Tools in OMW

  • Adding and organizing tools
  • Tool configuration editor
  • Tools and user context

Module 19: Performance Measurements

  • Architecture of Operations Agent 11
  • Performance Collection Component (PCC) characteristics and components
  • PCC data collection and storage
  • Performance metrics in PCC
  • Real Time Measurement and GlancePlus overview

Module 20: Using Performance Manager

  • Viewing and using graphs
  • Defining new graphs
  • Defining metrics and graph attributes

Module 21: Using HP Reporter

  • Reporter overview
  • Accessing reports from OMW
  • Associating reports with node groups and services

Module 22: Managing Services in OMW

  • Service hierarchies
  • Navigating service maps
  • Get root causes and impacted services
  • Messages and service status

Module 23: User Roles in OMW

  • User roles and user groups
  • Configuring user roles

Module 24: Other OMW Administrative Tasks

  • Server and agent self-management policies
  • Agent health check
  • Auto deployment
  • Backing up OMW
  • Configuration download and upload
  • Command-line utilities
  • Primary logfiles

5 Days

Duration

This is a QA approved partner course

Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0345 074 7998 or email us at info@qa.com to discuss how we can help.

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