About this Course

Duration 5 Days
Special Notices

It is essential that you bring a device with wireless capability, and unrestricted access to the internet as the program is delivered via an online learning management system. The log in process will be explained at the start of your program. The recommended web browser is Internet Explorer 11 but the system supports all web browsers. The program content also requires a PDF reader, adobe flash player and Microsoft word and excel.

This course has been specifically designed for individuals wishing to acquire skills of the highest calibre in order to carry out their data centre related activities. CDCTP® certification is beneficial to anyone that has day-to-day responsibility for the smooth running of these mission critical facilities.

Ensuring zero downtime within the data centre environment involves having people on board that have unrivalled technical skills regarding every element of these facilities. Those with CDCTP® certification are increasingly seen as vital to the smooth running of any data centre operation and the course will give delegates the ability to identify, decipher and remedy potential problems quickly, decisively and accurately.

This course addresses the wide range of subjects necessary relevant to the data centre technician including the latest policy, procedure and compliance based legislation, standards and codes of conduct, as well as detailed analysis of current measuring, monitoring and auditing techniques.

Delegates will learn how to

  • Internationally and industry recognised BTEC Level 4 Professional Award Certified Data Centre Technician Professional
  • Official Certified Data Centre Technician Professional (CDCTP®) certification
  • Use of CDCTP post nominal letters after your name e.g. Martin Smith CDCTP
  • Use of the CDCTP® logo
  • Continual Professional Development (CPDs)
  • 5 IEEE Continual Education Units (CEUs)

CDCTP® certified individuals possess the knowledge, expertise and skills that are considered essential in ensuring that a data centre facility is operated and maintained to the highest possible standards.


The Certified Data Centre Technician Professional (CDCTP®) program is 5 days in duration, however it can be split into two units and taken separately:

The Certified Data Centre Technician (CDCT®) – Core Unit is a 3 day unit
The Certified Data Centre Technician (CDCTP®) – Professional Unit is a 2 day unit

You must successfully complete the (CDCT®) core unit before moving on to the (CDCTP®) professional unit

Core Unit
This three-day course covers the essential elements of being a data centre technician. Topics covered include data centre fundamentals, the physical infrastructure, business continuity and disaster recovery.

You must successfully complete the (CDCT®) core unit before moving on to the (CDCTP®) professional unit

Professional Unit
This two day course comprises an in-depth analysis of the advanced elements of being a data centre technician - policies, procedures and compliance, and how to successfully measure, monitor and audit.

Topics such as data and non-data related legislation, data and non-data related standards, regulations and codes of conduct, metrics, risk management and auditing are all covered in-depth.

Core Unit
•Data Centre FundamentalsWhat is a data centre?
Understanding the basic design requirements
Availability and resilience measures and practices
ComplianceCodes and regulations
National and international standards
Industry guidelines and best practices
Certification and accreditation

The Physical InfrastructureThe Four Key Environments (Power, Cooling, IT Connectivity & Space)
Power infrastructure (Data Centre electrical distribution)
Cooling infrastructure and Airflow Management
Overview of different cooling system technologies
IT Connectivity
Active Network
Equipment configuration
Servers, software & services
Storage infrastructure
Data centre networks
Distribution options
Physical network
IT Cabinets and frames
Cable containment
Data centre topologies
Structured wiring
Fibre optical cabling
Relationship between white and grey space environments
Physical security and access control

Working in the Data CentreSafety considerations
Risk Assessment and Method Statements
Environmental health and safety
Personal Protective Equipment
Life safety systems (Fire detection and suppression)
Task Preparation
Understanding the operation structure
Operational processes and procedures
Move, Adds & Changes (MACs)
Operational Measuring & Monitoring
Asset management
Management tools, administration
Change management

Data Centre MaintenanceThe need for maintenance
Maintenance strategies
Preventative maintenance
Predictive maintenance
Reliability centred maintenance
Condition-based maintenance
Power Maintenance
Cooling Maintenance
IT Connectivity Maintenance

There are a number of group and individual case studies throughout this program.

Advanced Unit
Advanced PowerElectrical Safety
Power Infrastructure Systems (distribution path and components)
Back-up Power Infrastructures
Earthing and Bonding
Measuring, Monitoring & Routine Checks
Benchmarking and Data Centre Metrics

Advanced CoolingUnderstanding the need for cooling
Data Centre Cooling architectures and systems
Air cooling
Economiser modes
Liquid cooling
Chilled water plant
Cooling towers
Measuring, Monitoring and Routine checks
HVAC efficiency and Power Usage Effectiveness (PUE) relationship

There are a number of group and individual case studies throughout this program.

5 Days


This is a QA approved partner course

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

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