About this Course

Duration 3 Days
Special Notices

It is essential that you bring a device with wireless capability, and unrestricted access to the internet as the program is delivered via an online learning management system. The log in process will be explained at the start of your program. The recommended web browser is Internet Explorer 11 but the system supports all web browsers. The program content also requires a PDF reader, adobe flash player and Microsoft word and excel.

Learn how to increase the operational capability and productivity of the data centre to continually meet the demands of the business.

The Certified Data Centre Technician Professional (CDCTP®) program is aimed at the numerous technicians across the spectrum of mission critical data centre facilities. It provides a holistic understanding of the key environments and the dependencies and inter-dependencies they have upon one another.

The program is designed to address the need for a designation that allows individuals to demonstrate unrivalled levels of skill and knowledge and to assist them to become key operational assets in their organisation and data centre facility.

Ensuring zero downtime within the mission critical data centre environment involves having highly competent technicians who demonstrate unrivalled technical knowledge and skills. Those with CDCTP® certification are increasingly seen as a vital component to the smooth running of any data centre operation and this program gives learners the ability to identify, decipher, impact assess and remedy potential problems quickly, decisively and accurately.

This program explores the wide range of subjects relevant to the data centre technician including a detailed breakdown of the key operating environments (power, cooling, IT and supporting systems), the necessary operational policies, procedures and compliance based on legislation, standards (national & international) and codes of conduct, as well as detailed analysis of current measuring, monitoring and auditing techniques.

This is a content rich program where the technical content is continually updated to reflect developments covering installation, maintenance (routine and preventive planned) and decommissioning working practices. The CDCTP® also takes into account the requirements of the BS EN 50600 and TIA 942-B standards, industry best practice documentation and codes of conduct.

The CDCTP® program is classroom based and led by one of CNet Training’s expert Instructors.

Delegates will learn how to

  • CDCTP® certified individuals possess the knowledge, expertise and skills that are considered essential in ensuring that a data centre facility is operated and maintained to the highest possible standards.

    You will also gain the following:

    • Internationally and industry recognised BTEC Level 4 Professional Award Certified Data Centre Technician Professional
    • Official Certified Data Centre Technician Professional (CDCTP®) certification
    • Use of CDCTP post nominal letters after your name e.g. Martin Smith CDCTP
    • Use of the CDCTP® logo
    • Continual Professional Development (CPDs)
    • 5 IEEE Continual Education Units (CEUs)


The Certified Data Centre Technician Professional (CDCTP®) program is 5 days in duration, however it can be split into two units and taken separately:

The Certified Data Centre Technician (CDCT®) – Core Unit is a 3 day unit
The Certified Data Centre Technician (CDCTP®) – Professional Unit is a 2 day unit

You must successfully complete the (CDCT®) core unit before moving on to the (CDCTP®) professional unit.

This three-day course covers the essential elements of being a data centre technician. Topics covered include data centre fundamentals, the physical infrastructure, business continuity and disaster recovery.

After completing the Core Unit delegates are awarded the CDCT® designation.

Core Unit
•Data Centre FundamentalsWhat is a data centre?
Understanding the basic design requirements
Availability and resilience measures and practices
ComplianceCodes and regulations
National and international standards
Industry guidelines and best practices
Certification and accreditation

The Physical InfrastructureThe Four Key Environments (Power, Cooling, IT Connectivity & Space)
Power infrastructure (Data Centre electrical distribution)
Cooling infrastructure and Airflow Management
Overview of different cooling system technologies
IT Connectivity
Active Network
Equipment configuration
Servers, software & services
Storage infrastructure
Data centre networks
Distribution options
Physical network
IT Cabinets and frames
Cable containment
Data centre topologies
Structured wiring
Fibre optical cabling
Relationship between white and grey space environments
Physical security and access control

Working in the Data CentreSafety considerations
Risk Assessment and Method Statements
Environmental health and safety
Personal Protective Equipment
Life safety systems (Fire detection and suppression)
Task Preparation
Understanding the operation structure
Operational processes and procedures
Move, Adds & Changes (MACs)
Operational Measuring & Monitoring
Asset management
Management tools, administration
Change management

Data Centre MaintenanceThe need for maintenance
Maintenance strategies
Preventative maintenance
Predictive maintenance
Reliability centred maintenance
Condition-based maintenance
Power Maintenance
Cooling Maintenance
IT Connectivity Maintenance

There are a number of group and individual case studies throughout this program.

3 Days


This is a QA approved partner course

Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

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