About this Course

Code TPCDCAP-F
Duration 5 Days
Special Notices

It is essential that you bring a device with wireless capability, and unrestricted access to the internet as the program is delivered via an online learning management system. The log in process will be explained at the start of your program. The recommended web browser is Internet Explorer 11 but the system supports all web browsers. The program content also requires a PDF reader, adobe flash player and Microsoft word and excel.

Learn how to plan and implement a data centre audit. Including the audit process and analysis of the audit data to verify the status of the data centre and make detailed and structured recommendations to establish an action plan to ultimately improve the operational capability to support the business needs.
The demand for a data centre to run at its optimum capability in both an effective and efficient manner is now an essential requirement for a business. This five day program has been designed to provide data centre professionals with the skills, knowledge, qualification and certification to plan, implement and action a comprehensive audit of the data centre environments.
Learners will gain an in-depth understanding on acquiring detailed and accurate information concerning the operational capability of the data centre facility. The program considers the potential areas of risk and recommendations regarding how to improve the availability, resilience and efficiency of a data centre including the physical infrastructure (IT, power, cooling), building’s facility structure, asset management, documentation, processes and procedures. Whilst appreciating the need to measure, monitor and collate data to evaluate and analyse the operational effectiveness of a data centre.
Undertaking the CDCAP® program provides learners with current industry expertise and best practices to allow them to strategically plan and implement systems and procedures to undertake and manage the audit process.
This program is a must and recommended for all Data Centre Management (Operations, Facilities, IT & Network) structures and the key supporting engineering and operational teams.
The CDCAP® also takes into account the requirements of the current BS EN 50600 and TIA 942-B standards, industry best practice documentation and codes of conduct. During the program learners will also have access to current standards for reference purposes.

Prerequisites

Experience of working within a data centre environment is essential; preferably with two years experience in a technical IT or facilities role. If you would like to discuss your experience or suitability for this program please contact us.
Program Requirements
Learners are required to undertake pre-class study, which is fully supported by an experienced and dedicated online Tutor. Learners are also required to bring a webcam enabled laptop or suitable device with unrestricted wireless internet connectivity, the latest internet browser and suitable applications for reading/annotating PDFs and editing standard office documents.

Delegates will learn how to

Program Objectives
Those with the CDCAP® certification can demonstrate advanced knowledge and ability to plan and perform a comprehensive data centre audit in line with the very latest industry requirements and standards.
You will also gain the following:
Internationally and industry recognised BTEC Level 5 Professional Certificate Certified Data Centre Audit Professional
Official Certified Data Centre Audit Professional (CDCAP®) certification
Use of CDCAP post nominal letters after your name e.g. Martin Smith CDCAP
Use of the CDCAP® logo
Continual Professional Development (CDPs)
7 IEEE Continual Education Units (CEUs)
Benefits for Individuals
Can liaise with the data centre manager or external customer to establish a scope for an effective audit plan
Auditor is aware of all the tools available to be utilised throughout the audit process
Ability to compile a full and complex audit report incorporating all measured values
Can conduct detailed analysis and develop recommendations for the audit report
Benefits for Business
Delivers a clear plan to the data centre manager or external customer to ensure a smooth audit process
Ensures a full and robust set of measurements are provided in accordance to the audit plan
Able to present a detailed report in accordance with the audit plan in a timely manner
Delivers a professional audit report to allow actions to be determined to improve operational capability

Outline

CDCA® Core Unit

  • The Business Needs
    Appreciate why audits are an essential business requirement
    Understand the importance of defining the current business needs
    Appreciate the need to define what the business actually has
    Understand the business (C Level) against operational perceptions
    Ascertain whether the business understands their tier rating and that it actually meets the business need
    Scoping the Audit
    Understand the impact of business Service Level Agreements (SLAs)
    Understand the business direction and the importance of identifying the key stakeholders
    Understand the interaction between the key stakeholders and the operational Data Centre departments
    Appreciate the factors to be considered when formulating the audit scope
    Appreciate applicable supporting standards, regulations and industry best practices
    Establishing the Audit Process
    Appreciate the need to understand the present capability against the business perception
    Appreciate the business expectations with the need for a continuous commissioning process
    Be able to define the framework of the audit process
    Understand the need to undertake an audit risk analysis process
    Be able to identify the audit lead and team requirements
    Performing the Audit
    Appreciate the need to undertake documentation review
    Appreciate the impact of Regulatory requirements and Service Level Agreements (SLAs)
    Appreciate the operational and environmental structures within the data centre structure
    Understand the key audit areas, the audit expectations and implementation of test sequences
    Analysis and Recommendations
    Appreciate the need to evaluate the audit findings against the operational requirements of the business
    Identify the gaps in the operational capability
    Understand the need to evaluate policies, processes and procedures against business expectations
    Appreciate the need for operational documentation accuracy
    Appreciate the assessment of equipment against lifecycle costs, ROI and TCO
    Identification of business risks, operational weaknesses and areas of inefficiency
    Action Plan and Reporting
    Understand the need to determine how the site measures up against the recognised industry best practices that are considered to be appropriate by the auditor
    Understand how to assess the recommendations and formulate the supporting action plan
    Measuring and Monitoring Progress
    Appreciate the importance of establishing an accurate baseline
    Appreciate the importance of establishing a structured measuring and monitoring strategy
    Appreciate the appropriate use of metrics
    Appreciate the need to re-evaluate the action plan
    Follow on Actions
    Appreciate the need for forward planning
    Appreciate the actions to align the Data Centre assets following the audit process
    Appreciate the need to review and align skill-sets
    Appreciate industry guidance and accreditations
    There are a number of group and individual case studies throughout this program.

CDCAP® Professional Unit

  • Audit Preparation
    Understand the importance of the business and key stakeholder demands
    Understand the need for an effective audit structure
    Understand the need to have an effective communication plan
    Understand the need to identify areas of concern and potential improvements
    Mechanical (Power and Cooling) Audit
    Understand the electrical systems audit process
    Understand how to conduct an audit
    Understand the importance of power quality
    Understand the data centre electrical distribution system
    Understand electrical safety requirements in a data centre
    Understand the data centre mechanical systems audit process
    Understand what systems to audit are included in a data centre mechanical systems audit
    Appreciate the value of data centre cooling metrics
    Understand the importance of the chilled water cooling circuit
    Understand the methods to conduct a cooling capacity check
    Understand the importance of air management in a data centre
    Understand the benefits of performing a Computational Fluid Dynamic (CFD)
    IT Infrastructure Audit
    Understand how to plan an IT audit
    Understand the different areas of an IT audit
    Understand the audit demands of the computer, storage and network environments
    Understand the supporting infrastructures that require to be audited
    Security Audit
    Understand the focus, segments and scope required to spell out security audit requirements
    Understand the training, certifications and experience of potential security auditors or know where to look for guidance
    Scope and types of security audits
    Understand potential audit outcomes
    Evaluate the security auditor’s report
    Understand how to distribute and archive the security audit
    Building and Support Services Audit
    Understand the need to review the Building
    Automation Systems (BAS) and site maintenance
    Understand the key areas of measuring and monitoring
    Understand the implementation of the fire containment plan and emergency requirements
    Understand what support services are in place
    Asset Management Audit
    Appreciate the importance of asset management
    Understand the need to develop an effective asset management strategy
    Understand the asset management control options
    Understand the impacts of MACs and decommissioning
    Understand the financial implications
    Process, Procedures and Working Practices
    Audit
    Appreciate the structure of data centre policies, processes and procedures
    Appreciate the need to review the policies, processes and procedures
    Evaluate whether they are fit for purpose and actions to escalate non-compliance issues
    Appreciate the industry guidance to improve the effectiveness of the processes and procedures
    Appreciate the implementation of appropriate review cycles
    Documentation Audit
    Understand the need to incorporate documentation into the audit process
    Understand the need for structured and accurate documentation
    Understand external and internal compliance documentation
    Understand how key operational structures are documented
    Understand whether the documentation is ultimately ‘fit for purpose’
    Audit Closure Process
    Understand the need to effectively collate the audit data
    Understand the need to implement an effective action plan incorporating all interested parties
    Understand the need to have a structured approach to ensure a continual audit capability is implemented
    There are a number of group and individual case studies throughout this program.

5 Days

Duration

This is a QA approved partner course

Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

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