About this course

Course code TPCI-OUTCOMES
Duration 1 Day
Special Notices

If both classroom and virtual dates are available for this course please specify your preference when booking.

“Selling Business Outcomes” is the foundation of Cisco’s business sales skills curriculum. The course builds core knowledge and abilities for sellingtechnology services and solutions with a business outcome focus.

This one day course enables individuals to:

  • better understand the customer business context.
  • identify how technology solutions can be positioned to meet customer-defined needs or business outcomes.
  • generate increased opportunity pipeline, revenue and profit for Cisco and/or Channel Partners.

The course prepares candidates for the Cisco Selling Business Outcomes (810-403) exam.

Delegates will learn how to

Following completion of this one day course, students will be able to:

  • Explain the tenets, principles, and approach to business outcomes sales
  • Articulate the customer environment for purchasing and adopting technology solutions
  • Describe opportunities for revenue and customer impact across industry verticals
  • Discuss critical success factors and key performance indicators for business outcomes sales
  • Identify key customer decision makers, influencers, and expectations
  • Explain the financial drivers that impact business outcome sales
  • Prepare a customer focused action plan and business outcomes story

Outline

  • Module 1: The Business Outcomes Sales Approach
  • Module 2: Aligning Business Outcomes to the Customer Business Context
  • Module 3: Sales Opportunities and Outcomes across Industry Verticals
  • Module 4: Identifying Business Outcomes from Emerging Technology
  • Module 5: Cisco Solutions and Their Impact on Business Outcomes Sales
  • Module 6: Identifying Customer Decision Makers, Influencers, and Expectations
  • Module 7: Determining the Financial Returns of Business Outcomes
  • Module 8: Communicating the Business Outcomes Story to the Customer

Cisco Learning Credits

This course is available for you to purchase using Cisco Learning Credits. To book courses using CLC's, please call your QA Account Manager, or our sales team on 0345 757 3888.

1 Day

Duration
Cisco
Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

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