About this course

Course type Essentials
Course code QAOSXSISE
Duration 3 Days

This three day, hands on course will provide delegates with an in-depth exploration of the latest Apple operating system - macOS Sierra. Using a mixture of trainer-led presentations and hands-on exercises, delegates will set their computers up from scratch; configure settings and explore the
latest features; and learn how to troubleshoot and resolve problems.


  • Some knowledge of macOS and basic computer skills
Important notice:
This course is delivered using digital courseware. Please ensure that each delegate has access to an iPad.
Courses delivered at QA International House (London) and QA Birmingham will use iPads supplied by QA.
For any other location, please speak with your account manager and we will arrange for them to be hired.

Delegates will learn how to

At the end of this course you will be able to:

  • Install macOS Sierra and set up a new computer
  • Configure basic settings, access network resources, email etc
  • Understand and configure built-in security features
  • Install and troubleshoot applications
  • Use and configure printers and peripherals
  • Troubleshoot and resolve hardware and software issues


Part 1 - Installation and Configuration

Learn about new features in macOS Sierra; explore hardware and other requirements before
installation; learn how to install macOS Sierra; explore initial configuration options using Setup
Assistant; understand the recovery partition.

Part 2 - User Accounts

Learn about the different types of user accounts; learn how to add and remove user accounts;
explore user home folders; learn how to use Parental Controls to apply restrictions; explore and
configure built-in security features; understand the keychain - what it is, and how to use it; explore
how to reset and change user passwords.

Part 3 - File Systems

Learn about hard disks, partitions and volumes; learn how to gather information and how to use
Disk Utility to partition and erase; learn about Target Disk mode for data migration; explore and use
FileVault for full volume data encryption; explore institutional recovery keys for deployment; explore
the MacOS permissions models and learn how to gather information, use and modify permissions;

Part 4 - Data Management

Learn how to archive files and folders; learn how to reveal hidden files and folders and navigate the
file system; explore the Library folders and learn how they are used; understand metadata and use
Siri and Spotlight; use the built in Time Machine solution to backup and restore data; learn how
Time Machine stores data and what destinations it can use.

Part 5 - Applications and Processes

Explore different methods to install and uninstall applications; examine and use strategies to
troubleshoot application issues; explore built in technologies such as Launch Services and
QuickLook; save documents to iCloud Drive; explore Continuity and Universal Clipboard;
understand how macOS Sierra can optimise storage.

Part 6 - Network Configuration

Configure basic network settings such as fixed IP addresses and locations; understand how to
configure proxy servers and VPN settings; learn about the tools we can use to troubleshoot
network issues.

Part 7 - Network Services

Configure macOS Sierra to use mail services such as Exchange, and to access network file
servers; provide services including screen sharing; explore and use the built in firewall.

Part 8 - System Management

Explore built in peripheral technologies; explore how drivers and extensions provide plug-and-play
support for peripherals; explore how to gather information on peripheral devices; understand the
role of CUPS in printing; explore how macOS Sierra can be configured to use different types of
printers; explore built-in PDF functionality; troubleshoot printing issues; learn about the importance
of software updates and how we keep our computers up to date; learn about Caching Server and
the Software Update Service; understand and use the built-in MacOS Recovery tools and utilities
for troubleshooting; use Console and Terminal to diagnose and resolve issues; understand the role
of firmware and how the MacOS boot process works; learn how to modify startup for
troubleshooting of the boot process.


3 Days


This course is authored by QA

Delivery Method

Delivery method

Classroom / Attend from Anywhere

Receive classroom training at one of our nationwide training centres, or attend remotely via web access from anywhere.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 01753 898320 or email us at info@qa.com to discuss how we can help.