About this course

Course type Essentials
Course code QAMACOSHSTS
Duration 3 Days

This three day, hands on course will provide delegates with an in-depth exploration of the latest Apple operating system - macOS High Sierra. Using a mixture of trainer-led presentations and hands-on exercises, delegates will set their computers up from scratch; configure settings and explore the
latest features; and learn how to troubleshoot and resolve problems.

Prerequisites

Some knowledge of macOS and basic computer skills.

Important notice:
This course is delivered using digital courseware. Please ensure that each delegate has access to an iPad.
Courses delivered at QA International House (London) and QA Birmingham will use iPads supplied by QA.
For any other location, please speak with your account manager and we will arrange for them to be hired.

Delegates will learn how to


Install macOS High Sierra and set up a new computer
Configure basic settings, access network resources, email etc
Understand and configure built-in security features
Install and troubleshoot applications
Use and configure printers and peripherals
Troubleshoot and resolve hardware and software issues
Manage and troubleshoot the boot process

Outline

Installation and Configuration
Learn about new features in macOS High Sierra; explore hardware and other requirements before installation; learn how to install macOS High Sierra; explore initial configuration options using Setup Assistant; understand the recovery partition and how to manage and install software updates.

Manage Users
Learn about the different types of user accounts; learn how to add and remove user accounts; explore user home folders; learn how to use Parental Controls to apply restrictions;

Security
Explore and configure built-in security features; understand the keychain, what it is, and how to use it; explore how to reset and change user passwords.

File Systems
Learn about hard disks, partitions and volumes; Look at how Apple’s new file system APFS works and how it will improve how disks are managed. Learn how to gather information and how to use Disk Utility to partition and erase; learn about Target Disk mode for data migration; explore and use FileVault for full volume data encryption; explore institutional recovery keys for deployment; explore the MacOS permissions models and learn how to gather information, use and modify permissions;

Data Management
Learn how to archive files and folders; learn how to reveal hidden files and folders and navigate the file system; explore the Library folders and learn how they are used; understand metadata and use Siri and Spotlight; use the built in Time Machine solution to backup and restore data; learn how Time Machine stores data and what destinations it can use.

Applications and Processes
Explore different methods to install and uninstall applications; examine and use strategies to troubleshoot application issues; explore built in technologies such as Launch Services and QuickLook; save documents to iCloud Drive; explore Continuity and Universal Clipboard;
understand how macOS High Sierra can optimise storage.

Network Configuration
Configure basic network settings such as fixed IP addresses and locations; understand how to configure proxy servers and VPN settings; learn about the tools we can use to troubleshoot network issues.

Network Services
Configure macOS High Sierra to use mail services such as Exchange, and to access network file servers; provide services including screen sharing; explore and use the built in firewall.

Peripheral Management
Explore built in peripheral technologies; explore how drivers and extensions provide plug-and-play support for peripherals; explore how to gather information on peripheral devices; understand the role of CUPS in printing; explore how macOS High Sierra can be configured to use different types of printers; explore built-in PDF functionality; troubleshoot printing issues

Managing the Boot Process
Understand and use the built-in MacOS Recovery tools and utilities
for troubleshooting; use Console and Terminal to diagnose and resolve issues; understand the role of firmware and how the MacOS boot process works; learn how to modify startup for troubleshooting of the boot process.

Essentials

3 Days

Duration

This course is authored by QA

Delivery Method

Delivery method

Classroom / Attend from Anywhere

Receive classroom training at one of our nationwide training centres, or attend remotely via web access from anywhere.

Trusted, awarded and accredited

Fully accredited to ensure we provide the highest possible standards in learning

All third party trademark rights acknowledged.