About this Course

Tech Type Essentials
Duration 4 Hours

World Economic Forum – ‘Future of Jobs Report 2018’

Against the backdrop of the ‘Fourth Industrial Revolution (4IR)’, this engaging and interactive seminar outlines the factors that will disrupt the workplace over the coming years. We will also investigate how individuals and organisations can identify and develop the technical and interpersonal competences necessary to work effectively in this VUCA (volatile, uncertain, complex, and ambiguous) environment

  • A brief introduction to 4IR
  • Workforce changes that will result from digital transformation
  • Job roles, skills and capabilities that are required to succeed in 4IR
  • Developing the ‘complete professional’ – what are the essential interpersonal skills that tomorrow’s digital leaders will possess

Interpersonal skills must complement technical skills, not compete with them. Managers, HR and Learning and Development departments must help individuals develop a new mind-set that allows them to effectively communicate and collaborate with colleagues, whilst harnessing the digital tools and processes that are in use across the organisation.

Date: Monday 25th February 2019

Time: 10:00 – 15:00

Location: Glasgow

Cost: FREE

Target Audience

The seminar is suitable for senior staff, managers (project, change or people), HR, L&D and anyone who is interested in how jobs must evolve in order to meet the challenges and opportunities posed by a digital world.


  • 10:00-10:15 Welcome coffee and introduction
  • 10:15-12:00 Session 1; The changing world of work in 4IR
  • 12:00-13:00 Networking lunch
  • 13:00-14:45 Session 2; Developing the complete professional - interpersonal skills for a digital age
  • 14:45-15:00 Key takeaways and close

About the Presenters



David Walker

Portfolio Director - Digital Transformation and Emerging Technology

David is a change-driven technologist who works closely with organisations and industry experts to understand the opportunities and threats posed by new technology. David has designed multiple learning solutions that have helped organisations redefine their business strategy and culture – creating new business models that view IT as a strategic competency rather than a support function.
QA Training | Ian Clarkson

Ian Clarkson

Head of Organisational Consultancy

Ian is an experienced consultant, columnist, trainer and speaker, making him highly respected in his field. Previously head of QA’s project management practice, Ian’s new team partners with organisations to build sustainable individual and organisation-wide capability and capacity to meet current and future business needs.
QA Training | Gerry-McCaferty

Gerry McCafferty

Learning Solutions Manager

Gerry has a wealth of experience from managing product design and consulting projects and programmes within ‘high-tech’ organisations. This experience is now used to help design and deliver leading-edge learning solutions for both public-sector and blue-chip organisations, with a strong focus on the interpersonal and leadership skills required to operate effectively.

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