Virtual learning from QA

Business Application Changes and New Ways of Working in Office 365 Webinar – how QA can help

About this course

Tech type Performance
Course code QAWEBO365
Duration 1 Day
Special Notices

This webinar is scheduled for Thursday 20th October 2016 from 12noon to 1pm.

An increasing number of organisations are deploying business applications which have a cloud component often without realising it. This means that many Microsoft Office upgrade paths involve an adoption of Office 365 and associated technologies which may impact both the upgrade and how it is received. Understanding, planning for and communicating the appropriate messages can be a vital element of the journey.

In this webinar, we discuss Office 365 business applications, how they may impact both the organisation and the end user roles to highlight possible new ways of working with an emphasis on Office 365. All possible factors to consider when moving to Office 365

Your presenter

Richard Edgerton, Office Applications Principal Technologist - Microsoft

Richard is the Principal Technologist for Microsoft Business Applications responsible for the overseeing the development and production of new courses for QA and its clients. He has approximately 25 years' experience of working with Office Applications and in client business application transformation projects gaining a wide variety of experience across all sectors both commercial and not for profit. QA lead on Office 365 working closely with Microsoft since its launch in 2011. As a qualified PRINCE2® Practitioner, Richard has undertaken all project roles and is fully conversant with the PRINCE2® methodologies and their application. Equally happy in the classroom, delivering seminars, one to one or distance learning, Richard's main focus is always on providing innovative and best value solutions to the client.

Delegates will learn

  • The challenges
  • Communicating the changes
  • Ways of working and impacts on the business and business user
  • Case study
  • How QA can help
  • Wrap up and next steps

Webinar Outline

  • What is being changed
  • How are the changes being implemented?
  • Trusting the cloud
  • Isn't this just another upgrade?
  • Communicating the changes
  • Why we are making the changes
  • Who is affected - role based approach
  • When are we making the changes
  • Ways of working (WOW) and impacts on the business and business user
  • New application versions including online apps
  • File location changes and WOW
  • Communication methods available and WOW
  • Collaboration among colleagues and WOW
  • Case study Example of an organisation's journey
  • Wrap up and next steps
  • Establish a communications plan
  • Remember the role based approach
  • Decide on the apps
  • Deployment and the upgrade path
  • How QA can help QA and Office 365 - our history
  • What we can offer


1 Day


This course is authored by QA

Delivery Method

Delivery method

Classroom / Attend from Anywhere

Receive classroom training at one of our nationwide training centres, or attend remotely via web access from anywhere.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at to discuss how we can help.

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