Delegates are not expected to have gained any prior knowledge of PCs before they attend this course. However, it is strongly recommended that they have some keyboard and mouse experience. We suggest the following as a minimum:

• Type text and press key combinations using a PC keyboard
• Mouse actions (point, click, double-click, and control-click)

Delegates without this experience should be given an extra day of instruction to build their ability. Alternatively, there are a number of self-study packages available to teach delegates basic keyboard and mouse skills.

At the end of this course you will be able to:

• Switch on and log on/off
• Use and configure the mouse
• Use the keyboard and perform simple tasks and formatting within Word and Excel
• Work with Windows
• Manage files and folders
• Explain the difference between hardware, software and peripherals
• Use Spell Check, Print and Print Preview
• Locate files and identify file types
• Perform simple troubleshooting tasks

Module 1 - Getting Started

• Switch On, Log On and Password Constraints
• Identify the Start Screen, Desktop and Icons
• Use the Mouse
• Configure the Mouse
• Add and Remove Applications to the Start Screen and Taskbar

Module 2 - Software and Simple use of Applications

• Software and Hardware
• Applications
• The Keyboard
• Using Applications
• Screen Layout and Terminology
• Create a New Document
• Enter and Edit Text
• Simple Formatting
• Navigation
• Dialog Boxes

Module 3 - Working with Windows

• Maximize, Minimize and Restore
• Resize Windows
• Arrange and Move Windows

Module 4 - Simple Use of Excel

• Enter Text
• Create a Total of a Column of Figures

Module 5 - Manage Files

• Open Your Saved Documents
• Opening Recent Documents
• Saving a Newly Created File
• Save Files to a USB Drive
• Close Files
• Close Applications
• Using Folders
• Local and Network Drives

Module 6 - Spell Check, Print Preview and Print

• Spell Check
• Print and Print Preview
• Print Options

Module 7 - Copy and Paste

• Copy and Paste Text in the Same Document
• Copy Text between Different Documents
• Copy Text between Applications

Module 8 - Locating Files and Different File Types

• Access Documents from your Computer
• Exploring your Computer's Disk Drives
• Understanding File Extensions
• Creating Folders
• Renaming Files and Folders
• Delete Files and Folders
• The Recycle Bin
• Search for Files and Folders
• Compressing Files and Folders

Module 9 - Simple Troubleshooting and Help

• Simple Troubleshooting
• Help

Time Permitting: Module 10 - Appendix A: Internet Explorer

• Use Internet Explorer
• Add a Webpage to Favourites
• Using Search Engines
• Navigate around Web Pages using Hyperlinks
• Using Tabs within Internet Explorer

Time Permitting: Module 11 - Appendix B: Changing the Size of Text

• Display Options

QA reserves the right to improve the specification and format of its courses for the benefit of its customers without notice to the customer.