• Delegates should have attended the QA course: Microsoft SharePoint 2010 for End Users - Introduction (www.qa.com/QASPEU10B), or have equivalent knowledge.
• A working knowledge of Word 2010 and Excel 2010.

At the end of this course you will be able to:

• Build sites for SharePoint Governance.
• Determine information and business requirements for SharePoint.
• Define roles and skill sets within your SharePoint team.
• Create a governance plan.
• Understand the importance of Information Architecture in SharePoint Governance.
• Create documentation for SharePoint operational procedures.
• Build a stakeholder-focused communications and training plan.
• Employ a change management process and incorporate lessons learned.

Module 1: Introduction to Governance

• The Need for Governance
• Definition of SharePoint Governance

Module 2: SharePoint Fundamentals

• SharePoint 2010 Editions
• Review of Basic SharePoint Elements
• Build a Site for SharePoint Governance

Module 3: Establishing Model Governance Hierarchies

• Determining Information Requirements
• Site Hierarchies and Taxonomy
• Addressing Scalability

Module 4: Establishing a Governance Team, Roles and Responsibilities

• Establishing a SharePoint Governance Team
• Establishing Individual Roles
• Skill Set Gap Analysis

Module 5: Creating a Governance Plan

• What Needs To Be Governed?
• How Should It Be Governed?
• Create a Governance Plan

Module 6: Areas of IT Governance

• Introduction to Service Level Agreements
• Services
• Site Templates
• Features
• Self Service Site Creation
• Web Application Permissions and Policies
• SharePoint Designer
• Sandboxing

Module 7: Governance and Information Architecture

• Information Architecture and SharePoint 2010
• Managed Metadata
• Planning and Using Metadata in Content Types
• The Role of Search in Governance
• Navigation
• Generate a Site Map using the Table of Contents Web Part

Module 8: Governance of Information Management

• Information Management Overview
• Document Management
• Planning a Document Management System
• Document Management Features in SharePoint 2010
• Content Types
• Workflows
• Information Management Policies
• Records Management

Module 9: Branding and Governance

• Branding and Master Pages
• Publishing Sites
• Page Layouts
• Themes

Module 10: Governance of Application Management

• Solution Creation
• SharePoint 2010 Tools for Solution Creation
• Testing
• Deployment

Module 11: Planning for Communication, User Adoption and Training

• Communicating for Success
• Stakeholder Communications
• Training the Organisation

Module 12: Ensuring Governance

• Applying a Change Control Mechanism
• Scheduling Governance Reviews

Module 13 - Governance Best Practice and Checklist

• Best Practices
• Checklist

Appendix A

• Sample Governance Plan