Microsoft Outlook 2019 / 365 Level 2

Learn via: Classroom / Attend from Anywhere

Price: £403

Dates and Locations

About this Course

Special Notices

Please note: for Attend from Anywhere customers an additional screen is required for this course to work through remote desktop labs and view training information.

In this course, you will customise command sets, configure mail accounts, set global options, perform advanced searches, apply filters to intercept mail and control spam, create rules to automate mail management tasks, work with calendars and contacts, manage tasks, preserve data with archiving and data files, as well as share and delegate access to your Outlook items.

Target Audience

This course is intended for people who have a basic understanding of Microsoft Outlook and want to know how to use its advanced features to manage their email communications, calendar events, contact information, search functions, and other communication tasks.

What's Included

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  • London

    London

    International House

  • Manchester

    Manchester

    Oxford Street

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Detailed Information

Lesson 1: Modifying Message Properties and Customising Outlook

  • Topic A: Insert Advanced Characters and Objects
  • Topic B: Modify Message Properties
  • Topic C: Add Email Accounts to Outlook
  • Topic D: Customise Outlook Options

Lesson 2: Organising, Searching, and Managing Messages

  • Topic A: Group and Sort Messages
  • Topic B: Filter and Manage Messages
  • Topic C: Search Outlook Items

Lesson 3: Managing Your Mailbox

  • Topic A: Manage Junk Email Options
  • Topic B: Manage Your Mailbox Size

Lesson 4: Automating Message Management

  • Topic A: Use Automatic Replies
  • Topic B: Use Rules to Organise Messages
  • Topic C: Create and Use Quick Steps

Lesson 5: Working with Calendar Settings

  • Topic A: Set Advanced Calendar Options
  • Topic B: Create and Manage Additional Calendars
  • Topic C: Manage Meeting Responses

Lesson 6: Managing Contacts

  • Topic A: Import and Export Contacts
  • Topic B: Use Electronic Business Cards
  • Topic C: Forward Contacts

Lesson 7: Managing Activities by Using Tasks

  • Topic A: Assign and Manage Tasks

Lesson 8: Sharing Outlook Items

  • Topic A: Delegate Access to Outlook Folders
  • Topic B: Share Your Calendar
  • Topic C: Share Your Contacts

Lesson 9: Managing Outlook Data Files

  • Topic A: Use Archiving to Manage Mailbox Size
  • Topic B: Work with Outlook Data Files

  • Send and receive email messages
  • Reply to and forward email messages
  • Spell check and add attachments to email
  • Use Word formatting features
  • Schedule appointments and meetings
  • Add, edit and modify a contact
  • Manage personal tasks
  • Use notes

  • Insert objects in messages, and modify properties and global options.
  • Organise, search, and manage messages.
  • Protect your mailbox and manage its size.
  • Use rules and Quick Steps to automate message management.
  • Work with advanced calendar settings.
  • Import and forward contacts.
  • Manage activities by assigning tasks to others.
  • Delegate access to and share Outlook items with others.
  • Archive and back up Outlook items using data files.

Please note: for Attend from Anywhere customers an additional screen is required for this course to work through remote desktop labs and view training information.

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