• Use a mouse
• Type and use a keyboard
• Navigate through Windows files and folders
• Work with Windows - minimise, maximise, open and close

These skills can be gained by attending one of our PC Fundamentals courses.

• Navigate Outlook to read and respond to email.
• Use the Address Book and format and spell check new messages.
• Attach files and insert illustrations to messages.
• Customise read and response options.
• Use flags, categories, and folders to organise messages.
• Create and work with Contacts.
• Create appointments and schedule meetings in Calendar.
• Create and work with Tasks and Notes.

Lesson 1: Getting Started with Outlook 2019

• Topic A: Navigate the Outlook Interface
• Topic B: Work with Messages
• Topic C: Access Outlook Help

Lesson 2: Formatting Messages

• Topic A: Add Message Recipients
• Topic B: Check Spelling and Grammar
• Topic C: Format Message Content

Lesson 3: Working with Attachments and Illustrations

• Topic A: Attach Files and Items
• Topic B: Add Illustrations to Messages
• Topic C: Manage Automatic Message Content

Lesson 4: Customising Message Options

• Topic A: Customise Reading Options
• Topic B: Track Messages
• Topic C: Recall and Resend Messages

Lesson 5: Organising Messages

• Topic A: Mark Messages
• Topic B: Organise Messages Using Folders

Lesson 6: Managing Your Contacts

• Topic A: Create and Edit Contacts
• Topic B: View and Print Contacts

Lesson 7: Working with the Calendar

• Topic A: View the Calendar
• Topic B: Create Appointments
• Topic C: Schedule Meetings
• Topic D: Print the Calendar

Lesson 8: Working with Tasks and Notes

• Topic A: Create Tasks
• Topic B: Create Notes