About this course

Course type Essentials
Course code QAPF13W7
Duration 1 Day

This course is designed for people who are not familiar with PCs and want to know more. For instance, if you want a career change, or are returning to work after a break, or just want to understand why and when to use the available functions.

This course will gives you the confidence to start effectively and efficiently using a computer, identify and use key components and gain valuable skills to explore further. The course is highly interactive with plenty of hands-on exercises and examines Office 2013 and Windows 7.

What’s included

QA offers more benefits. Here is what's included with this course:

Tutor Support


Students are not expected to have gained any prior knowledge of PCs before they attend this course. However, it is strongly recommended that they have some keyboard and mouse experience. We suggest the following as a minimum:

  • Type text and press key combinations using a PC keyboard
  • Mouse actions (point, click, double-click, and CTRL-click)

Students without this experience should be given an extra day of instruction to build their ability. Alternatively, there are a number of self-study packages available to teach students basic keyboard and mouse skills.

Delegates will learn how to

  • Switch on and log on/off
  • How to use and configure the mouse
  • Use the keyboard and perform simple tasks and formatting within Word and Excel
  • Work with Windows
  • Manage files and folders
  • Explain the difference between hardware, software and peripherals
  • Use Spell Check, Print and Print Preview
  • Locate files and identify file types
  • Perform simple troubleshooting tasks


Module 1 - Getting Started

  • Switch On, Log On and Password Constraints
  • Identify the Desktop, Icons and use the Start Menu
  • Use the Mouse
  • Configure the Mouse
  • Add and Remove Applications to the Start Menu

Module 2 - Software and Simple use of Applications

  • Software
  • Operating Systems
  • Applications
  • The Keyboard and using Applications
  • Screen Layout and Terminology
  • Create a New Document
  • Enter and Edit Text
  • Simple Formatting
  • Navigation
  • Dialog Boxes

Module 3 - Working with Windows

  • Maximize, Minimize and Restore
  • Resize Windows
  • Arrange and Move Windows

Module 4 - Simple Use of Excel

  • Enter Text
  • Create a Total of a Column of Figures

Module 5 - Manage Files

  • Open Your Saved Documents
  • Opening Recent Documents
  • Saving a Newly Created File
  • Save Files to a USB Drive
  • Close Files
  • Close Applications
  • Using Folders
  • Local and Network Drives

Module 6 - Spell Check, Print Preview and Print

  • Spell Check
  • Print and Print Preview
  • Print Options

Module 7 - Copy and Paste

  • Copy and Paste Text in the Same Document
  • Copy Text between Different Documents
  • Copy Text between Applications

Module 8 - Locating Files and Different File Types

  • Access Documents from your Computer
  • Exploring your Computer's Disk Drives
  • Understanding File Extensions
  • Creating Folders
  • Renaming Files and Folders
  • Delete Files or Folders
  • The Recycle Bin
  • Search for Files and Folders
  • Compressing Files and Folders

Module 9 - Simple Troubleshooting and Help

Time Permitting: Appendix A - Internet Explorer

  • Browsing the Internet with Internet Explorer
  • Add a Webpage to Favourites
  • Using Search Engines
  • Navigate around Web Pages using Hyperlinks
  • Using Tabs within Internet Explorer

Time Permitting: Appendix B - Changing the Size of Text

  • Display Options


1 Day

Microsoft Office
Delivery Method

Delivery method


Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 01753 898320 or email us at info@qa.com to discuss how we can help.

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