About this Course

Tech Type Performance
Duration 3 Hours

This half-day instructor-led workshop is intended for delegates who will use Microsoft Skype for Business in order to communicate with colleagues in their role. The workshop will examine the capabilities that Skype for Business provides and, by working through hands-on examples, enable the delegate to experience the communication and collaboration features.

This course is designed to assist existing Microsoft Office users to gain an understanding of the functionality available in Skype for Business. Delegates will use Office Online Apps and Skype for Business in a cloud environment. This course is suitable for users of Skype for Business with Microsoft Office 2013, 2016 or Office 365.


  • Use a mouse
  • Type and use a keyboard
  • Navigate through Windows files and folders
  • Work with Windows applications - minimise, maximise, open and close

Course Outline

  • Overview of Skype for Business
  • Signing In and Navigating
  • Viewing and Setting Presence Information
  • Creating and Organising Contacts
  • Understanding the Interactive Contact Cards
  • Using Instant Messages (Chat) in Skype for Business
  • Using Skype for Business for Online Meetings, Presentations, Screen Sharing, Video (optional)
  • Integration with Microsoft Office


3 Hours

Delivery Method

Delivery method

Classroom / Attend from Anywhere

Receive classroom training at one of our nationwide training centres, or attend remotely via web access from anywhere.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0113 220 7150 or email us at info@qa.com to discuss how we can help.

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