About this course

Course type Essentials
Course code DOL16L1
Duration 1 Day

In this course, you will use Outlook 2016 to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customise message response options; and organise your mail.
Target Audience:
This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook 2016 to compose and send email, schedule appointments and manage contact information.

Prerequisites

  • Use a mouse
  • Type and use a keyboard
  • Navigate through Windows files and folders
  • Work with Windows - minimise, maximise, open and close

These skills can be gained by attending one of our PC Fundamentals courses.

Delegates will learn how to

At the end of this course you will be able to:

  • Navigate Outlook 2016 to read and respond to email.
  • Use the Address Book, and format and spell check new messages.
  • Attach files and insert illustrations to messages.
  • Customise read and response options.
  • Use flags, categories, and folders to organise messages.
  • Create and work with Contacts.
  • Create appointments and schedule meetings in Calendar.
  • Create and work with Tasks and Notes.

Outline

Lesson 1: Getting Started with Outlook 2016
Topic A: Navigate the Outlook Interface
Topic B: Work with Messages
Topic C: Access Outlook Help

Lesson 2: Formatting Messages
Topic A: Add Message Recipients
Topic B: Check Spelling and Grammar
Topic C: Format Message Content

Lesson 3: Working with Attachments and Illustrations
Topic A: Attach Files and Items
Topic B: Add Illustrations to Messages
Topic C: Manage Automatic Message Content

Lesson 4: Customising Message Options
Topic A: Customise Reading Options
Topic B: Track Messages
Topic C: Recall and Resend Messages

Lesson 5: Organising Messages
Topic A: Mark Messages
Topic B: Organise Messages Using Folders

Lesson 6: Managing Your Contacts
Topic A: Create and Edit Contacts
Topic B: View and Print Contacts

Lesson 7: Working with the Calendar
Topic A: View the Calendar
Topic B: Create Appointments
Topic C: Schedule Meetings
Topic D: Print the Calendar

Lesson 8: Working with Tasks and Notes
Topic A: Create Tasks
Topic B: Create Notes

This course covers some of the Microsoft Office Specialist exam objectives to help students prepare for the Outlook 2016 Exam.

Essentials

1 Day

Duration
Microsoft Outlook
Delivery Method

Delivery method

Classroom / Attend from Anywhere

Receive classroom training at one of our nationwide training centres, or attend remotely via web access from anywhere.

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