About this course

Course type Essentials
Course code DOL13L1
Duration 1 Day

In this course, you will explore the Outlook interface and use Outlook to manage all aspects of email communications. You will work with the Outlook calendar to manage appointments and meetings, use Outlook's People workspace to manage your contact information, create Tasks and Notes for yourself in Outlook and customise the Outlook interface.

Target Audience:

This course is intended for people with a basic understanding of Microsoft Windows, and who need to learn how to use Microsoft Outlook 2013 to compose and send email, schedule appointments and manage contact information.

Prerequisites

  • Use a mouse
  • Type and use a keyboard
  • Navigate through Windows files and folders
  • Work with Windows - minimise, maximise, open and close

Delegates will learn how to

At the end of this course you will be able to:

  • Familiarise themselves with the Outlook interface
  • Compose email messages by using Outlook
  • Send and receive email messages
  • Organise email messages
  • Manage their calendar and contacts using Outlook
  • Work with tasks and notes
  • Customise Outlook

Outline

Lesson 1: Getting Started With Outlook 2013

  • Topic A: Navigate the Outlook Interface
  • Topic B: Perform Basic Email Functions
  • Topic C: Use Outlook Help

Lesson 2: Composing Messages

  • Topic A: Create an Email Message
  • Topic B: Check Spelling and Grammar
  • Topic C: Format Message Content
  • Topic D: Attach Files and Items
  • Topic E: Enhance an Email Message
  • Topic F: Manage Automatic Message Content

Lesson 3: Reading and Responding to Messages

  • Topic A: Customise Reading Options
  • Topic B: Work with Attachments
  • Topic C: Manage Your Message Responses

Lesson 4: Managing Your Messages

  • Topic A: Manage Messages Using Tags, Flags, and Commands
  • Topic B: Organise Messages Using Folders

Lesson 5: Managing Your Calendar

  • Topic A: View the Calendar
  • Topic B: Manage Appointments
  • Topic C: Manage Meetings
  • Topic D: Print Your Calendar

Lesson 6: Managing Your Contacts

  • Topic A: Create and Update Contacts
  • Topic B: View and Organise Contacts

Lesson 7: Working With Tasks and Notes

  • Topic A: Manage Tasks
  • Topic B: Manage Notes

Lesson 8: Customising the Outlook Environment

  • Topic A: Customise the Outlook Interface
  • Topic B: Create and Manage Quick Steps
Essentials

1 Day

Duration
Microsoft Outlook
Delivery Method

Delivery method

Classroom

Face-to-face learning in the comfort of our quality nationwide centres, with free refreshments and Wi-Fi.

Find dates and prices

Online booking is currently not available for this course, to find out more please call us on 0345 074 7998 or email us at info@qa.com to discuss how we can help.

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